Quality Manager

**PRIMARY RESPONSIBILITIES**:

- Provide hands-on leadership at the site-level to implement quality systems and drive continuous improvement. This position is a ‘working’ manager position.
- Maintain facility quality certifications (API 6A, API Q1) and conduct internal audits.
- Drive improvements in first-time quality via reduction in internal and supplier non-conformances, and customer escapes. Drive down the cost of poor quality (scrap, rework, warranty).
- Ensure that company policies and procedures are being enforced and adhered to at all times.
- Provide continual evaluation of the group’s processes and methods, to ensure the most effective use of resources and equipment.
- Provide day-to-day supervision of inspection function. Includes employee job execution: training, performance evaluation and employee relations.
- Continually monitor and control inspection **operations **to ensure compliance with applicable quality control documents.
- Ensure accurate records such as traceability, process control, functional test, demonstrations, etc., are maintained.
- Ensure **test functions **are performed in a manner consistent with applicable requirements and quality procedures.
- Strive for continuous improvement in facility safety and quality.
- Perform other work-related tasks as assigned.
- Comply with all NOV company and HSE policies and procedures.

**FACILITY/GROUP SPECIFIC RESPONSIBILITIES**:

- Maintain Quality Management System and maintain compliance with applicable industry standards.
- Maintain and enforce all quality related processes in all departments, i.e. commercial, engineering, manufacturing, and supply chain.
- Prepare Inspection Reports and maintain files of inspection documents.
- Coordinate and assist in preparing Data Books on completed assemblies.
- Maintain approved supplier program with ongoing performance assessment and audits of new and existing suppliers.
- Maintain inspection and measuring equipment; perform or arrange for calibration of equipment; and maintain equipment calibration records.
- Coordinate Nonconformance, Corrective Actions, and Preventive Actions Systems. Drive resolution of customer issues and non-conformances.
- Prepares reports to communicate involvement and results of quality activities.
- Implements traceability requirements for MTR’s and other requirements per customer specific requirements

**EDUCATION & EXPERIENCE QUALIFICATIONS**:

- Bachelor’s degree in Engineering or equivalent combination of education and experience.
- 5 years of experience in managing quality systems such as ISO 9001 or API Q1.
- 8-10 years of experience in manufacturing environment preferable.

**JOB REQUIREMENTS**:

- Microsoft Office
- ERP System Experience
- A solid understanding of the requirements of a Quality Management System
- Dotted-line reporting to the local plant manager.

**BEHAVIORAL COMPETENCIES**:

- Organizational Agility
- Quality of Work Output
- Perseverance
- Customer-focused
- Sense of Urgency
- Strong written and oral communication.
- Strong people skills.

**TECHNICAL COMPETENCIES**:

- Strong familiarity with root-cause analysis, six-sigma techniques preferred.
- Familiarity with manufacturing activities including machining, welding, quality control, and assembly.
- Ability to read and interpret engineering drawings; GD&T
- Knowledge of inspection and sampling techniques.
- Knowledge of materials and welding (desirable).
- Knowledge of machining and manufacturing techniques (forging, casting etc.) desirable.
- Minitab, Excel.
- Knowledge of ERP and industry standard quality database systems desirable.

Every day, the oil and gas industry’s best minds put more than 150 years of experience to work to help our customers achieve lasting success.

**We Power the Industry that Powers the World**Throughout every region in the world and across every area of drilling and production, our family of companies has provided the technical expertise, advanced equipment, and operational support necessary for success—now and in the future.

**Global Family**We are a global family of thousands of individuals, working as one team to create a lasting impact for ourselves, our customers, and the communities where we live and work.

**Purposeful Innovation**Through purposeful business innovation, product creation, and service delivery, we are driven to power the industry that powers the world better.

**Service Above All**This drives us to anticipate our customers’ needs and work with them to deliver the finest products and services on time and on budget.

**Completion & Production Solutions**
Through NOV Completion & Production Solutions, we serve well intervention service providers and oil and gas producers, and we pursue opportunities around hydraulic fracture stimulation, wellbore intervention equipment, composite tubulars, pumps, floating production systems, and subsea production technologies. Our integrated approach delivers greater certainty, reliability, a