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Inside Sales Engineer

2 weeks ago

الدمام, Saudi Arabia Emerson Full time

**Job Title: Inside sales engineer**:
**Job Summary**:
**In This Role, Your Responsibilities Will Be**:

- Crafting and delivering technically accurate and commercially verified quotations, striving for timely delivery to exceed customer expectations.
- Providing comprehensive technical and commercial support to address customer inquiries and ensure happiness.
- Maintaining meticulous records in CRM systems and other tools while actively communicating with internal and external stakeholders.
- Collaborating with manufacturing teams to address queries regarding lead times and special requirements.
- Participating in customer meetings and sales gatherings as needed, presenting complete and timely technical information.
- Supporting order execution to ensure the smooth processing of purchase orders and resolution of technical issues.
- Proactively managing quote backlog and contributing to process improvements.
- Adhering to Emerson's trade compliance, quality management procedures, and ethics policies, as well as promoting a commitment to environmental, health, and safety standards.

**Who you are?**
- Strong interpersonal and communication skills, with the ability to address both technical and commercial queries optimally.
- Exceptional problem-solving abilities and a proactive approach to achieving goals.
- Collaboration skills, enabling you to work effectively with teams across remote locations.
- Proficiency in setting SMART goals and demonstrating competencies such as Action Orientation, Customer Focus, Nimble Learning, and Collaborative Skills.

**For this Role, You Will Need**:

- Experience with CRM software and Oracle systems.
- Demonstrated proficiency in SMART goal setting and KFLA competencies. Commitment to health, safety, and environmental standards in the workplace

**Preferred Qualifications that Set You Apart**:

- Bachelor’s degree in engineering, preferably in Electronics or Instrumentation.
- A minimum of 2 years of experience in an inside sales role.

**Our offer to you**

We recognize the importance of employee wellbeing and know that to do your best you have flexible, competitive benefit plans to meet you and your family’s physical, mental, financial, and social needs. We provide, a variety of medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

At Emerson, we are committed to encouraging a culture where every employee is valued and respected for their outstanding experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that encourage innovation and brings the best solutions to our customers.

The philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about our Culture & Values and about Diversity, Equity, & Inclusion at Emerson.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.