Principal Consultant, Implementation Services

Principal Consultant, Implementation Services, Charles River Development, Vice President

**Company Profile**:
Charles River provides a complete solution to automate front

The company is US headquartered (Burlington, MA near Boston) and maintains principle offices in these major financial centers.

**The Background**:
Charles River are looking to expand their established Implementation Team. The Senior Implementation Manager is responsible for all aspects of implementation for the Charles River IMS. They will need to become a product expert in a short amount of time and remain up-to-date as product and industry changes require. The Senior Implementation Manager should have the ability to manage the Implementation project whilst enforcing best practice implementations and driving the customers forward.

**The Role**
- The responsibilities of the Principal Consultant Manager include:

- Lead or Co-manage implementation projects for CRD
- Providing a single point of contact for a client
- Have superior client facing skills and communication skills with the ability to deal with senior level stakeholders/Clients.
- Providing on-going communication and evaluation of project status
- Interpreting workflow analysis documents and the conversion of these documents into specifications for CR IMS configuration
- Providing guidance to customers around best practice implementations and efficient workflow configuration
- Undertaking the daily execution of the project plan steps
- Ensuring that a client's needs are understood and documented
- Providing proactive leadership in a client's utilization of CRD products and services
- Facilitating conference calls & meetings with other consultants product experts
- Communicating pertinent information on upgrades and major releases
- Managing training and consulting resource requests
- Monitoring and assisting with the issue escalation process
- Responding to additional product requests
- Managing the co-ordination of work undertaken by CRD's representatives in other locations
- Maintain a general awareness of industry changes/trends

**Skills/Experience/Qualifications Required**:

- Experience of managing large projects or multiple smaller projects.
- Extensive Front Office experience (order management, dealing with Fund Managers/Traders)
- Applications experience with Charles River Trading System/Compliance Master or Equivalent (competitor)
- Excellent market instrument knowledge - Fixed Income/derivatives etc.
- Some technical knowledge, ideally SQL.
- Experience of doing a full life cycle implementation is essential
- Experience dealing with users or clients from either a technical or business area
- Comfortable making presentations covering business, technical or sales
- Fluency in a second European Language is highly desirable
- Third level qualification ideally a Technical Bachelors Degree.

**About State Street**

**What we do.** State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

**Work, Live and Grow.** We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You'll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

State Street is an equal opportunity and affirmative action employer.

Job ID R-744609