Contact Center Agent

1 week ago


Riyadh, Saudi Arabia Talent Pal Full time

We are currently seeking a highly motivated and customer-focused CONTACT CENTER AGENT to join our team. As a Contact Center Agent, you will play a critical role in ensuring customer satisfaction and maintaining the company's professional image. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and have excellent communication skills.

**Responsibilities**:

- Identify and resolve customer inquiries and issues effectively and efficiently.
- Accurately document customer interactions and update customer profiles.
- Assist customers with product information, pricing, availability, and order status.
- Process customer orders, returns, and exchanges according to company policies and procedures.
- Collaborate with team members and other departments to resolve complex customer issues.
- Follow up with customers to ensure their... satisfaction and gather feedback for improvement

This job has been sourced from an external job board.



  • Riyadh, Ar Riyāḑ, Saudi Arabia Supertech Group Full time

    Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility,...


  • Riyadh, Saudi Arabia Talent Pal Full time

    We are seeking a qualified and experienced Contact Center Agent to join our team. As a Contact Center Agent, you will be responsible for handling customer inquiries, complaints, and providing excellent customer service. In this role, you will be the first point of contact for our customers, so it is essential to possess strong communication and...


  • Riyadh, Saudi Arabia سينومي سنترز Full time

    Strong knowledge of retail development and operations products and services Knowledge of customer service standards and customer quality delivery standards Strong conflict resolution/management skills Strong communication, listening, problem analysis and interpersonal skills Proficiency in English and Arabic required Knowledge of customer service...

  • Contact Center Agent

    2 weeks ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Maximus KSA | ماكسيموس السعودية Full time

    Are you passionate about serving the community and providing exceptional customer support? We are looking for a dedicatedContact Centre Agentto join our team You will play a vital role in managing inbound and outbound calls, scheduling home visits, and assisting social beneficiaries with their inquiries.Key Responsibilities:Handle inbound and outbound calls...

  • Contact Center Lead

    1 week ago


    Riyadh, Saudi Arabia Supertech Group Full time

    Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average? **Key Responsibilities**: - Supervise and manage day-to-day operations of the contact center team (inbound, outbound, sales, support, and...

  • Contact Center Lead

    4 days ago


    Riyadh, Ar Riyāḑ, Saudi Arabia Supertech Group Full time

    Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?If yes, then this is the job you're looking for , is Saudi's #1 event ticketing and experience booking platforms in terms of technology, features, agility,...


  • Riyadh, Saudi Arabia Talent Pal Full time

    Quality Assurance Officer - Contact Center (SCS) Riyadh, Saudi Arabia Posted 5 days ago Expires in 2 months Welcome you made it to the job description page! Maximus is looking to hire an enthusiastic Quality Officer - Contact Center to join our project team in Riyadh. What you can expect in the Quality Officer - Contact Center role: - Monitor Inbound...


  • Riyadh, Saudi Arabia Teleperformance Full time

    Job Title: Operations Manager Call Centre / Contact Center / BPO - COPC Must Work Location: Riyadh Nationality: Saudi Client Domain: Telecommunications Operations Manager responsible for full operations structure of (CCM - ACCMS - Supervisors - Agents) 4. Able to manage projects financials. 5. Relevant Bachelores Degree Must Ability to...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Trendyol Group Full time

    About the TeamAt Trendyol Growth, we align pricing, discount, and marketing strategies to drive sustainable and scalable growth. We work cross-functionally with teams like Product, Category, and Operations to uncover opportunities and deliver impact. With a strong learning culture and data-driven mindset, we grow together — as individuals and as a team.As...


  • Riyadh, Saudi Arabia Talent Pal Full time

    **Job Description**: The Contact Centre Team Lead holds first line supervisory responsibility for a team of Contact Centre Agents handling in-bound and out-bound activity, primarily initial contact with customers **Skills**: Knowledge - Bachelors' degree in social sciences, social services, sociology, human development, family studies or other relevant...