Customer Service Representative

2 weeks ago


Al Hufūf, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

**Key Responsibilities**:

- Assisting customers with product information, order status, and troubleshooting.
- Resolving customer complaints and providing appropriate solutions.
- Maintaining accurate records of customer interactions and transactions.
- Collaborating with other departments to enhance the customer experience.
- Continuously improving service processes and procedures.

**Qualifications**:

- High school diploma or equivalent; bachelor’s degree preferred.
- Previous experience in customer service or a related field.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Ability to work in a fast-paced environment and manage multiple tasks.



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