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Employees Relation Specialist
2 weeks ago
The Employee Relations Specialist conducts prompt, thorough, and fair workplace investigations into claims of Harassment, Discrimination, Retaliation, and other topics as assigned.
**RESPONSIBILITIES**
- Conduct prompt, thorough and impartial investigations in response to workplace concerns including harassment, discrimination, retaliation, and other topics as assigned.
- Manage investigations from start to finish, including intake meetings, background research, investigative interviews, and debrief meetings.
- Document comprehensive investigatory/fact-finding analysis for interviews and findings.
- Collect, review, interpret, analyze and evaluate statements, documents and physical evidence collected during the investigation and develop recommendations for appropriate remediation or other action.
- Collaborate with HR Business Partners, Legal, Loss Prevention and Operational Leaders to design action plans where appropriate.
- Analyze employee relations metrics and trends to help develop proactive strategies, solutions, programs and policies.
- Support the development and implementation of training programs and other initiatives designed proactively to address workplace trends and enhance the employee experience.
- Continuously identify and integrate investigation best practices and remain abreast of current movement in the field of investigations.
- Participate in other projects led by the Employee Relations team as needed.
- Assist with administration of the Company’s Hotline and Case Management Systems.
- Attend settlement conferences, mediations, and trials as needed.
**Qualifications**
- Bachelor’s Degree and a minimum of 2-3 years of experience in employee relations, investigations, employment law, and disciplinary actions.
- Working knowledge of federal, state and local laws that govern employment policies and practices.
- Excellent judgment with the ability to manage highly sensitive and confidential information.
- Strong skills in conflict resolution.
- Strong and effective interpersonal skills; the ability to listen well, remain respectful and diplomatic in the face of difficult and uncomfortable situations surrounding an investigation.
- Ability to build strong working relationships across all levels of the organization, including remote areas.
- Ability to demonstrate professional excellence and appropriately challenge status quo assumptions.
- Excellent planning, organization and time management skills, attention to detail, ability to handle multiple tasks, and work in a fast-paced, time-sensitive environment.
- Strong written and verbal communication skills with the ability to effectively influence throughout all levels of the organization. Ability to objectively present findings to various levels of management.
- Ability to objectively present findings to various levels of management.
- Proficient with Outlook, Word and Excel.
**Preferred Qualifications**
- Formal training in Workplace Investigations.
- Experience with union and non-union workforces.
- Experience with developing training programs and facilitating training.
- Experience with Case Management Systems.
- English