Head of Ai Consulting Services

Do you want to love what you do at work? Do you want to make a difference, an impact, transform people’s lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?

If yes, then this is the job you’re looking for. **UXBERT Labs** is one of the leading digital and user experience design agencies in the GCC, working with top regional and international brands such as **STC, Amazon, Gucci**, and more. As part of the **Supertech Group**—which also includes **Hala Yalla**, Saudi’s #1 private event ticketing and experience booking platform, and **Kafu Games**, the largest esports tournament platform in MENA—we are continuously expanding our innovation footprint.

We are now seeking a **highly seasoned and visionary leader** to establish and head our **AI Consulting Services division**. This role is pivotal in transforming our strong legacy in UX, CX, and digital transformation into a **future-driven AI consulting powerhouse**. The Head of AI Consulting will be responsible for defining the AI services portfolio, building a strategic roadmap, developing organizational capabilities, and driving client adoption of cutting-edge AI solutions.

**Key Responsibilities**:
- **Strategic Leadership**- Define the vision, scope, and roadmap for the new AI Consulting Services division.
- Develop a robust framework of AI services tailored to client needs, leveraging our strengths in UX, CX, and software development.
- Identify and evaluate global and local AI trends, competitor offerings, and best practices.
- **Service Design & Roadmap**- Design a portfolio of AI consulting services (e.g., AI strategy advisory, AI-driven CX, predictive analytics, automation, generative AI integration, data governance, AI ethics).
- Translate market insights and internal capabilities into a phased roadmap for execution.
- Define organizational structure, required skill sets, and team profiles to deliver these services.
- **Business Development Support**- Partner with the commercial/sales team to pitch AI offerings, close deals, and pursue strategic accounts.
- Train and enable the sales team to confidently position and sell AI services.
- Collaborate with clients to co-create proposals and deliver AI advisory at C-suite level.
- **Market Research & Innovation**- Conduct competitive benchmarking of AI service offerings from leading agencies and consulting firms.
- Leverage our research expertise to develop differentiated AI services relevant to the region and our client base.
- Build partnerships with technology providers, startups, and academic institutions.
- **Execution & Delivery**- Oversee pilot projects and proof-of-concepts with key clients.
- Ensure successful delivery of consulting engagements, balancing strategic insight with practical implementation.

**Requirements**:
10-15+ years of experience in technology/consulting with at least 5 years focused on AI services.
- Proven track record of building or leading AI-focused practices or divisions in consulting firms, agencies, or large enterprises.
- Strong expertise in AI/ML, generative AI, data analytics, automation, and enterprise adoption strategies.
- Excellent client-facing and communication skills, with the ability to advise senior executives.
- Commercial acumen: experience supporting sales, crafting proposals, and driving revenue growth.
- Strong leadership to design org structures, recruit talent, and scale new service lines.
- Advanced degree in Computer Science, AI, Data Science, or Business/Strategy (preferred).
- **Good to Have**: Prior experience working with **global consultancies** or **large digital agencies** with exposure to global best practices.

**Benefits**
- Competitive salary + performance-based incentives.
- Remote flexibility with international exposure.
- Opportunity to work on high-impact projects in digital/AI transformation and CX.

A supportive, inclusive culture that values collaboration and diversity.