At Your Service Assistant Manager

3 days ago


Hofuf, Saudi Arabia Marriott International, Inc Full time

**Job Number** 22149504

**Job Category** Rooms & Guest Services Operations

**Location** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Answer, record, and process all guest calls, requests, questions, or concerns. Contact appropriate individual or department to resolve guest call, request, or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify and adjust billing. Operate telephone switchboard station. Monitor busy or unanswered lines, check back with callers on hold to update status, take messages. Activate and deactivate guest room message lights. Transfer guests with internet access issues to internet service provider's customer support line. Assist callers with credit card, calling card, long distance, collect, overseas, and person to person calls. Log guest requests, incidents, adjustments and comment cards into computer to allow for proper tracking and documentation. Supply guests with directions and property information.

Assist management in training, scheduling, evaluating, motivating and coaching employees; serve as a department role model. Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; prepare/review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals. Ensure adherence to quality standards. Enter and locate information using computers/ POS systems. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Aloft Hotels we’re wired for next generation travelers who love open spaces, open thinking, and open expression. Aloft provides a space where style is necessary, social scenes are vibrant, and where the only direction is forward. Our guests are tech savvy and confidently social, with an eclectic style they’re not afraid to show. We understand what our guests need, so we provide an affordable option for the tech-savvy design guru. We’re looking for innovative self-expressers who aren’t afraid to draw outside the lines. If you are someone who appreciates tech-forward features and vibrant social scenes, then we invite you to explore a career with Aloft Hotels.



  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Número de Empleo** 22149504 **Categoría de Empleo** Rooms & Guest Services Operations **Ubicación** Aloft Dhahran, King Saud Branch Road Crossing 21st Street, Al Khobar, Saudi Arabia, Saudi Arabia VER EN MAPA **Horario** Full-Time **¿Ubicación remota?** N **¿Reubicación?** N **Tipo de Posición** Non-Management **Descripción del...


  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24038780 **Job Category** Sales & Marketing **Location** Residence Inn Dammam, Prince Muhammed Bin Fahd Rd, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist management in training and motivating employees; serve as a role model....

  • Assistant Finance

    6 days ago


    Hofuf, Saudi Arabia IHG Full time

    **About us** Welcome to Holiday Inn & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World. You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps...


  • Hofuf, Saudi Arabia ABB Full time

    **Service Manager, Dammam**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are embarking on...

  • Assistant Manager

    4 days ago


    Hofuf, Saudi Arabia Grand Hyatt Al Khobar Full time

    Summary To assist the Assistant Director of Engineering in ensuring the efficient and economic operation of the Engineering Department in support of all other operating Departments, supplying services as required to the entire operation, and maintaining equipment, building, and grounds in optimum condition. **Qualifications**:

  • Service Manager

    19 hours ago


    Hofuf, Saudi Arabia Aggreko, LLC Full time

    Around the world, people, businesses, and countries are striving for a better future. A future that needs power and the right conditions to succeed. We’re the people who keep the lights on and control temperature. We are hiring immediately for a Service Manager - a role that is critical in making sure our customers get the electricity, heating and cooling...


  • Hofuf, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24020533 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Dammam Hotel & Convention Centre, 1st Street, Dammam, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering...

  • Assistant IT Manager

    19 hours ago


    Hofuf, Saudi Arabia IHG Full time

    **About us** Welcome to Holiday Inn & Suites Al Khobar, The first 5 Star Holiday Inn Hotel in the World. You'll discover modern design, friendly service, and a wonderful location at Holiday Inn Al Khobar. In addition to being close to the Eastern Province’s commercial district, we are also only a short drive from the Khobar Sea Front promenade and steps...


  • Hofuf, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full time

    **Job Overview**: Our organization is looking for an Administrative Assistant to assist management and visitors with various office tasks. As an Administrative Assistant, your duties include - answer phone calls - arrange meetings - supervise staff - perform a variety of general clerical and administrative tasks. We are searching for a person who is...


  • Hofuf, Saudi Arabia Baker Hughes Full time

    **Customer Service Management Specialist**: **Would you like to join our Customer Operations team?**: **Would you like to be part of a team delivering world class service to our customers?**: **Join our Team!** Our diverse and global team ensures that our customers have the products they need to perform effectively and safely. We provide technical solutions...