Data Centre Engineer

Data Centre Engineer -2300005K

**Applicants are required to read, write, and speak the following languages***: English, Arabic

**Preferred Qualifications**

Are you an experienced Data Centre Engineer that has experience in data centre design/operation, racking, stacking, hardware break fix and everything in between? Interested in new challenges and being part of a newly created team working on critical projects? Then we’d like to talk to you

An Oracle Data Centre Engineer will be the technical liaison between the technology teams and the Data Centre Environment. You are able to troubleshoot and solve all but the most complex infrastructure issues. As a skilled troubleshooter on a wide range of Data Centre environment and systems you understand which issues to escalated to the appropriate resolver groups. You create and maintain documentation on technologies you support. You understand all aspects of the equipment you support. You know how to innovate and make decisions on his/her own, but also know how to take direction when it is given, paying attention to all details involved. Expected to improve current processes, and introduce automation with aim towards simplification.

**Requirements**:
**The person**
- Bachelor of Science degree in Computer Science, Information Systems or related field **OR** equivalent work experience
- Min 3 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems).
- Min 3 years experience of data centre M&E equipment
- Demonstrated examples of a drive to dig into the details of a system or process to solve customer problems
- Experience working in a mission critical operations environment
- The position has a physical component requiring the ability to lift up to 25Kg and may require working in cramped spaces or elevated locations
- Ability to speak confidently & communicate clearly in a virtual environment
- Strong Adherence to process and be process champion (including drafting new processes or challenging shortcomings in existing)
- Excellent communication skills (oral & written) and ability to interact professionally with a diverse group of customers and staff
- Experience providing client-facing, direct customer support and service.
- Ability to work productively in remote cross-functional teams or resourcefully and independently as an individual
- Highly service-oriented, reliable, responsible, self-motivated
- Fluent in English

**Required Data Centre experience**
- Thorough understanding of data centre design, including electrical and cooling plant & operation thereof
- Airflow management (hot aisle, cold aisle, containment etc.)
- Rack, stack equipment including commissioning of new racks
- Strong structured cabling skills on fibre & copper (e.g looming, term & test)

**Required systems & hardware expertise**
- Systems administration (Linux and/or Windows Servers)
- Hardware repair, diagnosis & break / fix
- Networking fundamentals (DNS, TCP/IP, basic troubleshooting)
- Base Operating System Installs and configuration
- Core OS Services: SSH, Telnet, RDP, FTP, NFS, DNS, DHCP etc.

Role Responsibilities and Requirements:

- Act as data centre SME liaison to other technical teams & non-technical teams (e.g networking, compute, compliance, business operations)
- Understand internal customer problem and provide technical solution in timely manner
- Participate in the installation, monitoring, maintenance, support, and optimization of all production server hardware, software
- System board level repair and fault diagnosis to SLAs
- Planning & commissioning new rack positions
- Involvement with the design & commissioning of new whitespaces
- Structured cabling installation is a significant part of this position
- Adherence to defined Health & Safety processes at all times
- Working as part of a multi-disciplinary team without friction

Is this the challenge you are looking for ? If you meet the above requirements, we want to talk to _you_.

**Detailed Description and Job Requirements**

Perform performance trend analysis and manage the server/network capacity. Propose client configuration and implement technical solutions to enhance and/or troubleshoot the system. Work with others to define, coordinate vendor purchase needs. Responsible for support documentation as well.

Job duties are varied and complex utilizing independent judgment. May have project lead role. 5 years of related experience in a medium to large network distributed and computing environment. BS in Computer Science or related field.

**Job**: Information Technology

**Location**: SA-SA,Saudi Arabia-JEDDAH

**Job Type**: Regular Employee Hire

**Organization**: Oracle