IT Supervisor

**Company Description**
Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities.

Billed as ‘the first luxurious integrated resort in Jeddah’, Rixos Obhur Jeddah will meet the increasing demand for luxurious hospitality paired with high-quality leisure activities in the area. The resort will host guests in 250 residential units, including 176 rooms and 74 villas, as well as a fine-dining restaurant, two specialty beach restaurants and a lounge bar. Among its many highlights will be an exclusive private beach. Other amenities are to include a central ballroom for events, meeting rooms, a fitness center, a spa, kids and teens clubs, and several swimming pools. All of this will be set amid green landscaping, golden beaches and a port.-
- You are responsible to assist the IT Manager in the operation of all computer hardware and / or software installation and maintenance.
- Serve as secondary contact for all servicing of computer PC hardware and / or software.
- Responsible for managing technology/asset life-cycle. Ensures that necessary equipment (PCs, servers, telecom-related etc.) is ordered and available.
- Accountable for disaster recovery and business continuity as it relates to technology.
- Foresees, identifies and resolves system(s)’ performance problems
- Ensures technology assets are secure and well-maintained in accordance with Rixos policies and standards
- Data Communication
- Installs, monitors, maintains telecommunications equipment including cabling and providing technical guidance as needed.
- Performs adds/moves/changes/deletions.
- Supports end-use company provided mobile phone issues.
- Troubleshoots high-speed Internet access problems.
- Escalates problems as appropriate through IT Manager.
- Desktop Support
- Moves/adds/changes PCs/peripherals; migrating data when necessary.
- Maintain a sufficient inventory of computer related supplies
- Maintain a log of all computer hardware and a log of all services calls on computer hardware

**Qualifications**
- Previous hospitality experience
- Excellent communication skills
- Degree in Computer Science

**Additional Information**
What we offer....
- An innovative and fast-growing international group, committed not only to building new hotels, but to creating a global brand.
- The opportunity to challenge the norm and work in a creative and rewarding environment.
- Member of a team that is passionate about creating great hotel experiences and building a portfolio of brands.
- Great discounts on the entire Ennismore family.
- Many opportunities to progress and change as part of a global family of brands.
- Regular team meetings, from our team cups to our annual parties (quite special): we know how to have fun

An annual calendar of diversity and inclusion events that gives you opportunities to learn, celebrate, and make a positive impact. opportunities to progress and grow in a diverse and global family of brands.