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Product Specialist
2 weeks ago
**Who are we?**
Eon Dental is a high-impact medical devices & tech company growing at neck breaking speed. We are a team of over 200 colleagues dedicated to making Eon Dental a leading global player in the clear aligner and dental services industry.
Eon Dental aims to deliver value to dentists and orthodontists worldwide by offering a superior quality product, dynamic pricing, treatment schemes as well as after-sales service and assistance.
Our excitement about the vision and mission of the company has enabled us to foster a great culture and an exciting work environment that is based on building synergies and our team’s exceptional talent to make our customers’ experience outstanding.
**Your Impact**
The Product Specialist role is based in the Kingdom of Saudi Arabia and will be responsible for being part of the sales team. Their primary responsibility will be to handle either a portion of an existing client portfolio or actively grow the portfolio mainly in Jeddah and other areas remotely such as Mekkah, Taif, Abha, and Khamees Mushait. The Product Specialist will report directly to the Country Sales Manager, playing a crucial role in driving sales and contributing to business growth in the region.
**What You'll Do**
- Identify and qualify potential customers, inputting data into CRM and making sure other departments have enough insight and data to support you in the conversion process.
- To have full ownership of clients’ accounts and relationships and actively grow the business by adding new customers to the portfolio.
- Work with clinical and customer success to manage the sales pipeline, support in re-converting dropped accounts and get them back into active accounts.
- Conduct market assessment and research to define opportunities for growth in the including account profiling, customer segmentation and targeting.
- Achieving sales objectives and targets through selling Eon Aligner products in areas that need to be covered with a growth and result oriented mindset.
- Collaborate cross functionally with key functions internally and across multiple stakeholders in clinics.
- Support the business and clinical development journey of customers.
- Support in educational and commercial events, by inviting your accounts, following up and making sure they attend, while representing the company in the highest standard.
- Attend sales training sessions and pass assessments.
- Support other departments with research and projects whether with data, insight, customer interviews, and maker surveying.
- Provide commercial reports as directed by line manager.
- Adequate usage of the CRM system inputting data and insights as needed, reporting issues or request tickets by customers and daily cadence on the system.
**What To Bring**
- Bachelor degree, preferably of Dentistry or Life Science/Healthcare.
- 3 years of experience as a Product Specialist with proven sales record and knowledge of product launching and market penetration.
- Must be based in Jeddah and willing to travel occasionally to other remote locations.
- Experience in working with an international brand.
- Enthusiastic with strong interpersonal, communication (written/oral), and collaboration skills.
- Industry background in the life sciences/medical devices/healthcare industry (Dental/Dental aligner experience an advantage).
- Experience in PowerPoint, Excel, Word, and experienced using computer aided sales systems.
**What We Offer**
- Great culture and growth opportunity
- The chance to personally impact Eon’s customer experience
- Push your boundaries working with highly motivated and cross-functional teams
**Interested?
