Current jobs related to Hospital Delegate Services - منطقة الشرقية - Bupa Arabia


  • منطقة الشرقية, Saudi Arabia Dita Consulting Full time

    **Duties and Responsibilities**: - Performs his/her duties and tasks as per Hospital Policy and Agreement on Professional Code of Conduct. - Actively participates in all quality and performance improvement activities within the department/service and within the hospital as per Quality Improvement and Patient Safety Plan. - Actively participates in all the...


  • منطقة الشرقية, Saudi Arabia Dita Consulting Full time

    **Responsibilities**: Performs his/her duties and tasks as per Hospital Policy and Agreement on Professional Code of Conduct. Actively participates in all quality and performance improvement activities within the department/service and within the hospital as per Quality Improvement and Patient Safety Plan. Actively participates in all the education...


  • منطقة الشرقية, Saudi Arabia Dita Consulting Full time

    **Duties and Responsibilities**: Performs his/her duties and tasks as per Hospital Policy and Agreement on Professional Code of Conduct. Participates in all quality and performance improvement activities within the department/service and within the hospital as per Quality Improvement and Patient Safety Plan. Participates in all the education requirement...


  • منطقة عسير, Saudi Arabia MatchaTalent Global Full time

    We are seeking a Saudi attorney to join the Law Organization of This Company in our Litigation & In-Kingdom Advisory Practice in Dhahran. The Law Organization is responsible for providing legal counsel and advisory services to This Company business lines. The Litigation & In-Kingdom Advisory Practice is responsible for handling cases before judicial bodies...

  • Waiter/waitress

    6 days ago


    منطقة الرياض, Saudi Arabia Hyatt Regency Riyadh Olaya Full time

    Summary To ensure that the guests are offered the highest level of personalized service at all times and to report guest complaints or problems to supervisors if no immediate solution can be found and assure follow up with guests. Awareness of hotel activities and a proper handover of the pending points for next shift’s follow up and action is crucial....


  • منطقة الباحة, Saudi Arabia AMI Healthcare Full time

    AMI Healthcare is one of the leading hospital management corporations currently operating a brand new 120 bed tertiary care hospital in Al Baha, Saudi Arabia. **SUMMARY** We are seeking a **Consultant Dermatologist **to join our medical team in Al Baha. The position will be responsible for the diagnosis and treatment of medical diseases and conditions in...


  • منطقة الباحة, Saudi Arabia AMI Healthcare Full time

    AMI Healthcare is one of the leading hospital management corporations currently operating a brand new 120 bed tertiary care hospital in Al Baha, Saudi Arabia. **SUMMARY** We are seeking a **Consultant Anesthesia and Intensive Care **to join our medical team in Al Baha. The position will be responsible for the diagnosis and treatment of medical diseases and...

  • Consultant Radiology

    2 weeks ago


    منطقة الباحة, Saudi Arabia AMI Healthcare Full time

    AMI Healthcare is one of the leading hospital management corporations currently operating a brand new 120 bed tertiary care hospital in Al Baha, Saudi Arabia. **SUMMARY** We are seeking a **Consultant Medical Imaging / Radiology **to join our medical team in Al Baha. The position will be responsible for the diagnosis and treatment of medical diseases and...

  • Duty Manager

    1 week ago


    منطقة مكة المكرمة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24085519 **Job Category** Rooms & Guest Services Operations **Location** Courtyard by Marriott Makkah, Ajyad Street, Makkah al Mukarramah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Serves as the property Manager on Duty and...

  • Integrity Engineer

    2 weeks ago


    منطقة عسير, Saudi Arabia Agensi Pekerjaan Great Pyramid Sdn Bhd Full time

    With our significant investment in technology and infrastructure, our client strive to maximize the value of the energy we produce for the world along with a commitment to enhance client value to society. Headquartered in the Kingdom of Saudi Arabia, and with offices around the world, combine market discipline with a generations spanning view of the future,...

Hospital Delegate Services

3 weeks ago


منطقة الشرقية, Saudi Arabia Bupa Arabia Full time

Role Purpose:
Key Accountabilities:
1. High level of customer service and professionalism
- Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards
- Follow up on all customer requests such as but not limited to admission, medication, lab, radiology, etc.
- Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on it’s provider and proceed general queries with confidence at all times
- Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with mínimal intervention of team leaders.

2. Team Support
- Work effectively both individually and as part of a team to achieve both individual and department goals and objectives
- Strive consistently to promote a positive team spirit
- Contribute to the team positively

3. Providers' compliance
- Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they always deliver such standards to the members.
- Ensure that the hospital is utilizing the swipe card and fingerprint machines in addition to the website and any of the technical services linked to our company.
- Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff

4. Complaints management
- Solve the customer complaints without the need of further escalations
- Ensure the proper follow up of the recovery plan
- Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions

5. Relationship building
- To establish excellent relationships with the providers insurance directors
- To conduct regular visits to the frontliners at the point of service & to listen to their concerns and feedback
- To co-ordinate with provider relation on a recognition mechanism for the providers
- To ensure that the image of the providers in front of the customers is strengthened giving further boost to the partnership framework

6. Professional appearance and commitment
- To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.

**Skills**:

- Healthcare, customer service, front desk
- Multi-cultural with interpersonal and communication skills, excellent planning
- Commercial skills in combination with service focused mindset

**Education**:
Pharmacist, Nurses, Medical Majors