Health Coordination
2 weeks ago
**Role Purpose**:
**Key Accountabilities**:
1- High level of customer service and professionalism:
- Follow customer service procedures as outlined in the manual to comply with the department’s procedures and standards.
- Maintain a thorough knowledge of all departments, our company network of hospitals, products and services so that customers are provided accurate information on its provider and proceed general queries with confidence.
- Deal competently with customer complaints and take all possible actions to resolve the issues to their fullest satisfaction with mínimal intervention of team leaders.
2- Team Support:
- Work effectively both individually and as part of a team to achieve both individual and department goals and objectives.
- Strive consistently to promote a positive team spirit.
- Contribute to the team positively.
3- Providers' compliance:
- Ensure that the hospital is compliant with the agreed upon standards of service with our company and that they deliver such standards to the members.
- Ensure that the hospital is utilizing the swipe card and fingerprint machines in addition to the website and any of the technical services linked to our company.
- Play a support role for the hospital staff and enable coaching and training on BUPA services to the hospital staff
4- Complaints management:
- Solve the customer complaints without the need of further escalations
- Ensure the proper follow up of the recovery plan
- Ensure that the complaints are entered into the complaints system tracker so as to take preventive actions
5- Relationship building:
- To establish excellent relationships with the providers insurance directors
- To conduct regular visits to the front lines at the point of service & to listen to their concerns and feedback
- To co-ordinate with provider relation on a recognition mechanism for the providers
- To ensure that the image of the providers in front of the customers is strengthened giving further boost to the partnership framework
6- Professional appearance and commitment.
- To ensure the office, customer area and their personal appearance is at the highest level of cleanliness, order and professional look.
**Skills**:
- Healthcare, customer service, front desk
- Multi-cultural with interpersonal and communication skills, excellent planning
- Commercial skills in combination with service focused mindset
-
Field Compliance Coordinator
6 days ago
الخبر, Saudi Arabia KBR Full time**Title**: Field Compliance Coordinator **Job responsibility**: - Enhance safety standards and general procedures such as work permit, process safety, hazard identification, risk management, emergency preparedness etc. - Develop loss prevention, fire prevention and safety standards, procedures and General Instructions (GIs)for matters not already addressed...
-
Lead Compliance Coordinator
6 days ago
الخبر, Saudi Arabia KBR Full time**Title**: Lead Compliance Coordinator **Job responsibility**: - Manages and leads Safety and Environment initiatives and personnel. Interfaces and negotiates with regulatory bodies, clients and subcontractors. Responsible for executing the processes that directly impact training, report writing, quality control, plan development and implementation. Under...
-
Property Officer
2 weeks ago
الخبر, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full timeDealing with the real estate development work for the company, including supervision and follow-up of contracts, licenses, and government requirements, rent payments, and ensuring that its facilities systems and services support core operations and processes and contribute to achieving its strategic objectives. **Responsibilities**: **1. Develop and...
-
Hse Engineer
6 days ago
الخبر, Saudi Arabia Colour Track Gulf General Contracting Co. Full time**IMMEDIATE AVAILABLE CANDIDATES ONLY** **Experience**: Minimum 7+ years of experience in the field of health and safety. Must have worked in building construction/MEP sector with main contractor and/or Sub contractor. **Education**: - Bachelor's Degree - Certified Safety Professional (CSP) / Occupational Health and Safety Technician (OHST) / Certified...
-
Family Medicine
2 days ago
الخبر, Saudi Arabia Bupa Arabia Full timeFamily Medicine Senior Registrar will provide comprehensive primary healthcare physically and through telemedicine to individuals and families of all ages, encompassing preventive, acute, and chronic care. Will play a crucial role in diagnosing and treating a wide range of medical conditions, promoting health education and preventive measures, and...
-
F&b Manager
2 weeks ago
الخبر, Saudi Arabia MOVENPICK Full timeAssist in overseeing the daily operations of the food and beverage outlets, ensuring high standards of service and quality. - Monitor inventory levels and order supplies as needed to maintain optimal stock levels. - Ensure compliance with health and safety regulations and hotel policies. - Assist in recruiting, training, and supervising food and beverage...
-
Facility Technician
6 days ago
الخبر, Saudi Arabia Rawabi Holding Co. Full timeRawabi Holding Company Khobar, Saudi Arabia Posted 2 hours ago Expires in 2 months Job Summary: Job Responsibility: - Conduct regular inspections of facilities to identify maintenance needs - Perform repairs on electrical, plumbing, HVAC, and other systems - Coordinate with external vendors for specialized maintenance tasks - Ensure compliance with...
-
R998-esg Area Resource Specialist Ii
2 weeks ago
الخبر, Saudi Arabia Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...
-
Human Resources Administrator
6 days ago
الخبر, Saudi Arabia Qureos Inc Full time**About Aon**: Aon is a leading global professional services firm providing a broad range of risk, retirement, and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance. **Job Overview**: **Key Responsibilities**: -...
-
Ff15-esg-svc Planner, I
6 days ago
الخبر, Saudi Arabia Halliburton Full timeWe are looking for the right people — people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world’s largest providers of products and services to the...