Receptionist

7 days ago

Jeddah, Saudi Arabia AZAD PROPERTIES Full time

We are seeking a well-organised and personable individual to join our real estate organisation as a Receptionist. In this pivotal role, you will be the first point of contact for visitors, clients, and colleagues, ensuring a welcoming and professional environment at our front desk. If you thrive on delivering exceptional customer service, have strong communication skills, and take pride in creating a positive first impression, we encourage you to apply.

**Key Responsibilities for Receptionist in Real Estate Office**:

- Greet visitors, clients, and staff in a friendly and professional manner, providing assistance and guidance as needed.
- Manage the switchboard and handle incoming calls, directing enquiries to the appropriate team members efficiently.
- Maintain the reception area, ensuring it is clean, tidy, and presentable at all times.
- Coordinate with internal departments to schedule and prepare meeting rooms for appointments and events.
- Manage incoming and outgoing mail, deliveries, and courier services.
- Support administrative tasks such as data entry, filing, and document management.
- Assist with calendar management, visitor logs, and related security procedures.
- Provide accurate information about the company’s services, office procedures, and facilities to visitors and callers.
- Champion a client-centric approach and ensure all visitors receive excellent service in line with our company values.

**Essential Qualifications and Experience for Receptionist Roles**:

- Previous experience in a receptionist, front desk, or customer service role is preferred.
- Excellent verbal and written communication abilities, with a polite and professional demeanour.
- Strong organisational skills and attention to detail, with the capacity to multitask in a busy environment.
- Proficiency with Microsoft Office Suite (Word, Outlook, Excel) and familiarity with office equipment (phones, printers, etc.).
- Ability to respond to enquiries confidently and resolve minor issues independently.
- Commitment to upholding confidentiality and demonstrating discretion in managing sensitive information.
- Fluency in English is essential; additional language skills are considered an asset.

**Key Skills and Attributes for an Effective Receptionist**:

- Excellent interpersonal skills to establish rapport with visitors and colleagues from diverse backgrounds.
- A proactive and adaptable approach, with the ability to prioritise tasks and remain composed under pressure.
- Strong customer focus, with a positive attitude and commitment to providing high-quality service.
- Team-oriented mindset, supporting colleagues and contributing to a harmonious office environment.
- Demonstrates reliability, punctuality, and a professional appearance aligned with company standards.

**Desirable Competencies and Additional Attributes for Receptionists**:

- Experience within the property, real estate, or professional services sector is advantageous.
- Familiarity with reservations systems, visitor management software, or basic administrative tools.
- Willingness to assist with general office duties and provide support to various departments as required.
- Resilient, approachable, and enthusiastic about being part of a collaborative team.

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