Hotel Receptionist

1 week ago

Riyadh, Saudi Arabia Madareem hotel Full time

**Company Description**

Madareem Hotel is a five-star hotel located in the north of Riyadh city, Saudi Arabia. The hotel offers luxurious accommodations for visitors on business or leisure, with easy access to the airport and downtown. The hotel features 180 spacious rooms, suites, and villas, and 10 fully equipped halls for events and conferences.

**Role Description**

This is a full-time on-site role for a Hotel Receptionist at Madareem Hotel in Riyadh, Saudi Arabia. The Hotel Receptionist will be responsible for day-to-day tasks such as managing reservations, answering phones, and providing top-notch customer service to hotel guests.

**Requirements**:

- Proven work experience as a Hotel Receptionist.
- Excellent communication and interpersonal skills.
- Strong organizational abilities and attention to detail.
- Familiarity with hotel booking and management systems.
- Exceptional customer service orientation.

**Responsibilities**:

- Greet and welcome guests with warmth and professionalism.
- Manage check-in and check-out procedures efficiently.
- Provide information to guests regarding hotel services and amenities.
- Handle room reservations and maintain up-to-date availability records.
- Respond promptly to guest inquiries and address any issues or concerns.

**Qualifications**
- Excellent interpersonal skills and ability to work under pressure
- Experience in handling receptionist duties and managing reservations
- Professional phone etiquette and communication skills
- Ability to speak and write fluently in English and Arabic
- Experience with hotel systems such as Opera is a plus
- Bachelor's degree in Hospitality Management or related field is preferred

**Salary**: From ﷼4,000.00 per month

Application Question(s):

- Do you accept working on a shift schedule?
- Are you a Saudi national?

**Experience**:

- hotel reception field: 3 years (required)

**Location**:

- Riyadh (required)

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