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Account Manager

4 weeks ago

Riyadh, Saudi Arabia Gulf Business Solutions Full time

Company Description

GBS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves.

**Job Description**:
The Sales Account Manager will be required to protect GBS interest, plan and forecast projects from prospective customers, will be responsible for achieving yearly quota and propose solutions (technical and commercial) from GBS to prospective customers. Specifically in the Digital Transformation domain (Automation, Data Analytics and Digital Experience)

1. Protect our Interest:

- Protect and respect our confidentiality of all information that is provided or obtained related to all aspects of business of the company or its partners, distributors, suppliers and customers
- It is critical and a must to comply with all polices and processes within the company and extend full cooperation towards the internal/external audits conducted by the management representatives
- Professional representation of the company core values
- Comply to ISO within the company

2. Plan and Forecast Projects from Prospective Customers:

- Be aware and updated of business trends and market changes
- Establish a professional consultative relationship with the client, up to the C-level by developing a core understanding of the unique business needs
- Have knowledge of competitors in account to strategically position GBS's products and services better
- Ability to sell the whole portfolio of GBS Automation, Data Analytics and Digital Experience.
- Prepare a list of prospective customers and projects expected to finalize within the same financial year
- Create and drive accurate sales pipeline with accurate account revenue forecasting
- Achieve the Target through the planned and forecasted prospects
- Negotiate and win projects from the customers those create a financial profit to GBS

3. Responsible for Achieving Yearly Quota:

- Achieve yearly and quarterly Target assigned by Sales Manager
- Responsibility for winning projects
- Total coverage of assigned market segments, and increase the company’s market share in such segment
- Develop new accounts
- Enhancing customer satisfaction and ability to build long-term relationship
- Good knowledge of customer requirements and behavior
- Good technical knowledge of the products and services offered by the company
- Ensure that all escalation process is in use, if required
- Engage appropriate resources to build compelling value propositions, deliver sales presentations, negotiate and close deals
- Supporting PM, Collection and Contract Teams

4. Propose Technical and Commercial Solutions to the Prospective Customers:

- Professionally represent the company
- Align with principal partners to provide turnkey solutions
- Ensuring proposals or any other information is prepared accurately and submitted properly
- Propose solutions based on added values rather than on price

Additional Information
**Soft Skills**:

- Good interpersonal and communication (written and verbal) skills.
- Ability to produce presentation to deliver the Training and Technical Solutions.