Housekeeping Manager

**Job Title**:HOUSEKEEPING MANAGER**

**Location/Base**:THE HOLLY PRIVATE HOSPITAL**

**Dept**.**:HOTEL SERVICES**

**Reporting to**:DIRECTOR OF OPERATIONS**

**Accountable for**:HOUSEKEEPING**

**JOB PURPOSE**:
The Housekeeping Manager is responsible for planning, organising, and developing of the overall operation of the housekeeping department to a high standard of cleanliness, observing all guidelines regarding infection control and local standards while assuring the highest degree of quality patient and visitor care is maintained at all times. Responsible for staffing, scheduling, training and developing all staff.

**KEY ACCOUNTABILITIES**
- Manage the daily activities of the Housekeeping department to include appropriate cleaning of all bedrooms, public areas and offices.
- Planning, organising and directing team members to ensure the highest degree of patient satisfaction and high standards of cleanliness across the hospital
- To monitor, check and maintain standards of cleanliness within all areas of the hospital on a daily basis.
- Daily supervision of all housekeeping staff at The Holly Hospital
- Purchase, order and maintain housekeeping supplies and inventory.
- Recruit, schedule and train all new housekeeping staff members.
- To adhere to all meetings such as health and safety, infection prevention and control, monthly team meetings.
- Manage the housekeeping budget, control the holidays and staff schedule (EZLM) systems.
- Maintain a cost control system for supplies, linen and cleaning supplies for efficient operation of the hospital.

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- To monitor and maintain good working relations with suppliers for linen, general and clinical waste, window cleaning, cleaning products, outside company for deep cleaning
- Uphold the highest standards of cleanliness, safety, and conduct.
- Ensures the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.
- To review and update the self-check cleaning sheets and to undertake all audits
- To report any maintenance problems observed either in patient’s bedrooms or around the hospital immediately to the Building Services Manager, making sure that all the bedrooms are in fully working order before being allocated to a patient
- To ensure that linen is at the standards required and that distribution within the hospital it is done correctly by the Linen-Keeper
- To maintain a professional and helpful attitude whilst on duty towards patients, consultants, visitors and colleagues.
- To liaise with all the other departments to ensure the smooth operation of the hospital
- To ensure that housekeeping staffs wear the correct uniform and name badges at all times whilst on duty.
- To assist when required with the cleaning of patient bedrooms.
- To manage all site waste disposal and collection including clinical and confidential waste
- To champion COSH for the department, including safe use and PPE for the team
- Any other duties commensurate with the grade and level of responsibility of this post, for which the post holder has the necessary experience and/or training

**SUPPLEMENTARY INFORMATION**

**Our Values**
We are proud to be 'Individually different. Altogether better' and it is only through our people that we will achieve our mission to:
“Provide first-class independent healthcare for the local community in a safe, comfortable and welcoming environment; one in which we would be happy to treat our own families”

We do this by asking you to work within our core values:

- Beyond Compliance - Going above and beyond to improve our business

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- Personalised Attention - Taking time to care for others
- Partnership and Teamwork - Inclusive and collaborative
- Investing in Excellence - Working to be the best
- Always with Integrity - Respected, admired and reliable

**Code of conduct**
- I will make the CARE and SAFETY of our patients my first concern and will always act to protect them from risk.
- I will always be respectful to the public, patients, relatives and carers, colleagues and business when representing Aspen Healthcare.
- I will always be honest and act with integrity.
- I will accept responsibility for my own work and if appropriate the proper performance of the people I manage.
- I will show my commitment to working as a team member with all my colleagues and the wider community.
- I will take responsibility for my own learning and development.
- If a member of a professional body, I will comply with the relevant professional code of ethics and conduct at all times

**Equality & Diversity**
Aspen Healthcare Limited is an Equal Opportunity Employer. Its policy is to treat everyone in the same way regardless of their race, religion, marital status, physical/mental disability, gender, sexual orientation, and age, responsibilities for dependents, trade union membership or offending background. The Company values the diversity of its