Restaurant Host

1 week ago

Jeddah, Saudi Arabia IBIS Full time

**Company Description**
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
**Job Description** Job Overview**:
The **Host/Hostess** is the first and last point of contact for our restaurant guests. In this role, you'll manage reservations and seating flow, manage billing, and confirm meal entitlements for hotel guests with dining packages. Your attention to detail and warm presence will help ensure every guest feels cared for and informed.

**Key Responsibilities**:

- Greet and welcome guests in a courteous and professional manner
- Manage seating charts, waitlists, and reservations
- Coordinate table assignments and guest flow with the service team
- Provide accurate wait times and communicate clearly with guests
- Manage and close guest checks accurately, including handling payments
- Maintain a clean, organized host station and entrance area
- Answer phone calls and respond to guest inquiries about reservations, hours, and menus
- Provide basic assistance or information about the hotel when requested
- Support the team during peak periods with flexibility and positivity

**Qualifications**
- **
Previous experience in a host/hostess, front desk, or customer-facing role** preferred
- ** Strong communication and interpersonal skills** with a friendly and professional demeanor
- ** Ability to multitask and remain calm** under pressure in a fast-paced environment
- ** Basic math skills** for handling payments and billing
- ** Excellent organizational skills** and attention to detail
- ** Availability to work flexible hours**, including evenings, weekends, and holidays

**Additional Information** Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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