3pl Lead

About Johnson & Johnson

Johnson & Johnson Medical is recruiting for 3PL Lead role to be located in Jeddah or Riyadh.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

Thriving on a diverse company culture, celebrating the uniqueness of our employees and committed to inclusion. Proud to be an equal opportunity employer. And our culture is interconnected by the shared values of Our Credo. It’s a culture that celebrates diversity and diverse perspectives. It helps employees achieve an effective mix between work and home life and supports their efforts to have a positive impact on their communities.

Summary of the job:
The primary responsibility of a 3PL lead in JNJ is to ensure the efficient and cost-effective operation of outsourced warehousing and transportation activities, by overseeing these critical functions, the 3PL lead plays a crucial role in delivering the best services and materials to JNJ patients and customers. Key tasks and objectives of the 3PL lead include:
Build Partnership: Build a strong partnership with the selected 3PL providers to align goals, expectations, and service level agreements, collaborate closely to ensure a shared understanding of JNJ's requirements and establish a framework for successful outsourcing.

Performance Management: Implement performance measurement systems to monitor the 3PL provider's performance against established key performance indicators (KPIs) and service level agreements. Regularly review performance data and conduct performance reviews to drive continuous improvement.

Operational Efficiency: Optimize warehousing and transportation operations to achieve maximum efficiency and cost-effectiveness. Identify opportunities for process improvements, automation, and technology integration to streamline operations, reduce costs, and enhance service quality.

Risk Mitigation: Implement robust risk management strategies to mitigate potential disruptions to warehousing and transportation operations, proactively identify and address risks such as capacity constraints, regulatory compliance, security, and contingency planning to ensure business continuity.

Duties & Responsibilities

As part of our day-to-day operations, it is essential to oversee and manage the following aspects to ensure smooth and efficient order processing and distribution center activities:

- Effective coordination with our third-party logistics (3PL) warehousing provider to ensuring the availability of resources and maintaining sufficient space and operational capacity to fulfill customer orders.
- Capacity Planning: Regularly assess our inventory levels, order volumes, and projected growth to estimate the required storage space and operational capacity, collaborate with the 3PL provider to align their resources accordingly.
- Demand Forecasting: Share accurate demand forecasts with the 3PL provider to enable them to plan their operations effectively, to ensure that they have sufficient resources available to handle the anticipated order volumes.
- Communication Channels: Establish clear and efficient communication channels with the 3PL provider, and maintain regular contact to discuss inventory status, order fulfillment requirements, and any changes or updates that may impact operations.
- Performance Monitoring: Regularly monitor the performance of the 3PL provider to ensure that they meet agreed-upon service levels, track key performance indicators (KPIs) such as order accuracy, on-time shipments, and inventory accuracy to ensure that customer expectations are consistently met.
- Collaboration on Process Improvement: Work collaboratively with the 3PL provider to identify opportunities for process improvement and operational efficiency. Conduct regular reviews to discuss challenges, identify bottlenecks, and implement solutions that optimize order fulfillment.
- Contractual Agreements: Ensure that the contractual agreements with the 3PL provider clearly define the expected service levels, space requirements, and operational capacity needed to fulfill customer orders, regularly review, and update these agreements as business needs evolve.
- Order Management: Monitor the order flow, ensuring orders are received promptly and accurately. Verify that all necessary information and documentation are complete and correct.
- Inventory Control: Maintain a real-time overview of inventory levels, ensuring adequate stock availability to fulfill customer orders. Implement inventory tracking systems to prevent stockouts or overstocks.
- Shipping and Logistics: Coordinate with the 3PL team to ensure timely and accurate shipment of orders from th