Know Your Client Analyst

**Operations**

Operations provides support for all of Deutsche Bank's businesses to enable them to deliver transactions and processes to clients.

A dynamic and diverse division, our objective is to make sure that all our services are executed in a timely and professional manner, that risk is minimised and that the client experience is positive. We are proud of the professionalism of our people, and the work they do. In return, we offer excellent career development opportunities to foster skills and talent.

**Overview**

The Know Your Client (KYC) Operator role focuses on client onboarding (COB) and exceptions in line with regulatory standards and jurisdictions.

The KYC Operator provides regular communication to senior Bank stakeholders on changes in KYC, Anti Money Laundering ('AML') and Anti Financial Crime ('AFC') areas and ensures any changes required are implemented with minimum disruptions.

The KYC Operator also assists the Bank's clients, managing all KYC and account opening requirements with appropriate governance and controls. She / He operates in an environment of strict adherence to Standard Operating procedures ('SOP's) and Operation Level Agreements (OLA's) to achieve accurate and timely account opening to help execute trades.

**Key Responsibilities**
- Acts as first point of contact/ Subject Matter Expert in relation to KYC for Investment Banking and Corporate Banking clients
- Collect and corroborate KYC/AML related documentation wherever possible to perform required due diligence to meet Local Regulatory and DB policy requirements
- Coordinates and actively manages KYC cases between various stakeholders (e.g. Business, AFC and offshore centers)
- Support completion of New Client Adoptions, Regular Reivews and Event Driven Reviews
- Supports implementation of new or changed KYC requirements and policies and documents the same in the local Desk Top Procedures
- Works as part of a team to achieve and optimize productivity and quality service level agreements with clients/business
- Acts as a point of escalation for business and navigates the organization front to back to ensure timely response to escalations
- Actively supports achievement of Bank's/Division's strategy, plans and values, and ensures they maintain a clear understanding and ongoing alignment of activities with the organization's priorities

**Skills and Qualifications**
- Profound knowledge of KYC processes including quality control
- Excellent communication skills and ability to work in virtual global teams and a matrix organization
- Strong organization and prioritization skills
- Diligent working style
- Strong analytical skills and solution-oriented problem solving
- Distinct client and service orientation

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Our Bank is committed to ensuring equal opportunities and will facilitate a productive and harmonious work environment for all.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

Job ID R0323308
- ABOUT COMPANY
- Deutsche Bank APAC
- Hong Kong

85000 Employees Corporate Banking

At Deutsche Bank, we enable economic growth and societal progress through #PositiveImpact. From our newly created Corporate Bank to our leading Privat...