Reservations Agent

6 days ago

Qatif, Saudi Arabia Habitat Full time

**Reservations Agent**

FEMALE ONLY

**Duties and Responsibilities**
- Answer phones and assist customers in making, altering, or canceling reservations
- Ensuring guests’ satisfaction by responding to any concerns they may have during their stay
- Advise customers regarding ongoing promotions or available upgrades that may enhance their experience
- Answer questions regarding rooms, facilities, rates, and events
- Accurately record customer information and charge credit cards upon successful reservations

**Requirements and Qualifications**
- High school diploma or holding Bachelor Degree in hospitality
- Excellent phone etiquette and verbal communication skills
- Attention to detail and the ability to resolve customer issues

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