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IT Officer

3 weeks ago

Al Khobar, Saudi Arabia Rentokil Initial Full time

Rentokil Boecker® IT Officer is held accountable for the below job responsibilities:

- Designing, implementing and providing oversight for an IT security architecture infrastructure and

strategy to meet Rentokil Boecker®’s regional information and data security requirements
- Responding to alerts and taking action to ensure availability of network services and associated

infrastructure
- Monitoring Network services (LAN/WAN) and liaising with network service providers to manage

and resolve WAN incidents and issues
- Providing an escalation point for support teams for operational issues
- Managing incidents using the company’s ITSM Framework and platform (ServiceNow)
- Regulating systems maintenance tasks (configuration, patching, policy compliance)
- Performing operational procedures including software & hardware configuration, installation and

maintenance
- Maintaining documentation for system configuration changes
- Configuring deploy and supporting Cisco, Aerohive, WAN technologies and a variety of other

network devices.
- Ensuring that there are no unauthorized assets such as unlicensed copies of software.
- Assessing proactively potential items of risk and opportunities of vulnerability in the company.
- Implementing security policies, standards, guidelines and procedures to maintain the security of

networks and systems.
- Coordinating with service owners to develop improvement plans and ensuring compliance.
- Ensuring authorized access through periodic audits, reporting results with recommended

remediation.
- Developing security awareness by providing orientation, educational programs and ongoing

communication.

**Requirements**:

- Bachelor’s degree in computer science or information technology, or equivalent degree.
- 3-5 years of experience in information technologies and systems analysis.
- Excellent analytical problem-solving abilities.
- Good awareness of network switching, routing, security and load balancing.
- Excellent attention to details.
- Strong Teamwork spirit.