Director (Retail Vertical)

**Job Description** Director (Retail Vertical)**

NielsenIQ is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

SALES RETAIL TEAMS

NIQ’s Retail Vertical team is focused on growing revenue, finding new business opportunities, obtaining new retail cooperations including the required sales data granularity and quality as per global requirement.
Retail sales data is NIQ’s growth engine which is instrumental for the company’s success.

Role purpose:
So where do you fit here?

You will drive the overall KSA business such as revenue growth, renewals and cooperation agreements with retailers on your scope; you will secure a sustainable sales pipeline developing new revenue opportunities while maintaining close customer relationships for existing accounts.
You will lead a team of talented Sales Associates (AD) to support and coach for reaching targets and enhancing their employee experience.

**RESPONSIBILITIES**:

- Engage and secure the retailers’ cooperation continuity improving the conditions of existing cooperation agreements with current retailer partners at C-suite level in KSA
- Sourcing for strategic new retailers, enhancing features & inputs from existing ones
- Drive sales through NIQ solutions with Advanced Analytics, Consumer Insights, Retail Measurement products and BES tool, Yieldigo, Activate etc. according to Leadership guidelines.
- Planning and forecasting the overall growth of existing retailers securing sustainable and long-term pipeline, revenue opportunities ensuring accurate forecasting; maintaining C-suite customer relationships
- Develop a strategic understanding of our retailer’s industry/business/markets/clusters
- Partner with the Customer Success team to implement the Global Customer Service Model and align with other relevant functions to define strategic initiatives to support the region’s growth
- Drive strategic action plan to tackle Voice of the Customer feedback
- Lead and inspire sales teams, enhancing their skills and improving their experience
- Create strong dependency of retailers on our capabilities on additional revenue/insights through NKAD and NSO etc.

**KEY COMPETENCIES**:

- Relationship Building: Develop effective long-term professional interactions with customers based on trust working toward the best interest of those involved providing positive results.
- Team Leadership: Coach and mentor the KSA RV Sales team. Growing individual talent in terms of negotiation, organization and objective driven
- Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages
- Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future
- Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action.
- Negotiation: Identify key bargaining points for all parties and work effectively toward winning solutions with C-suite level
- Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation.
- Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships
- Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area.

About you
You are a high-performing deal maker with a growth mindset of revenue targets. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate your teams to work with passion on sales opportunities. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of your team. A deep understanding of the market landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is cr