Senior Manager Experience Centre Operation

7 days ago

الرياض, Saudi Arabia Qiddiya Investment Company Full time

Qiddiya Investment Company is pioneering a new era of entertainment and leisure in Saudi Arabia, and we're seeking a dynamic and experienced Senior Manager for Experience Centre Operation (Sales & Leasing) to lead our operations. This role is crucial in delivering exceptional experiences to our visitors and prospective clients while driving sales and leasing initiatives for various offerings within Qiddiya.

**Responsibilities**:

- Oversee the daily operations of the Experience Centre, ensuring a welcoming and efficient environment for visitors and potential clients.
- Develop and implement strategic sales and leasing plans that align with overall business goals and objectives.
- Lead, train, and motivate staff to deliver exceptional customer service and achieve sales targets.
- Monitor and analyze market trends and customer feedback to refine sales strategies and improve visitor experiences.
- Collaborate with marketing teams to develop promotional material and campaigns that enhance visibility and attract potential clients.
- Facilitate customer engagement events, providing insight into the unique experiences offered at Qiddiya.
- Manage inventory and leasing agreements, ensuring all transactions are handled appropriately and efficiently.
- Build and maintain strong relationships with stakeholders, partners, and clients to drive leasing opportunities.
- Prepare regular reports on sales performance and operational efficiency to inform executive decision-making.

**Requirements**:

- Bachelor's degree in Business Administration, Hospitality Management, or a related field.
- A minimum of 9-12 years of experience in sales, leasing, or operations management, preferably within the entertainment or hospitality industry.
- Proven track record of achieving sales targets and managing successful operational functions.
- Strong leadership skills with the ability to motivate and develop teams.
- Excellent communication and interpersonal skills, with a focus on customer experience.
- Analytical mindset, capable of interpreting data to drive decision-making.
- Proficiency in CRM software and other relevant operational tools.
- Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.

**Benefits**

Offering a comprehensive compensation and benefits package.

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