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Associate Managing Consultant, Advisors Program
2 weeks ago
Our Purpose
- Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build _a sustainable economy_ where everyone can prosper. We support a wide range of digital payments choices, making _transactions secure,_ simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
Title and Summary
associate managing consultant, advisors program management
JD - L7 (AMC - Program Management)
All About Us
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
All About the Role
Make an Impact as an Associate Managing Consultant, Advisors Deploy Program Management
Advisors Deploy Program Management is an execution-oriented client facing competency that applies proven, accredited change skills and domain experience to partner with clients and help them drive measurable value by:
- Delivering new products and strategies to market smoothly and efficiently
- Successfully implementing complex technology assets and delivering the most challenging transformation programs to create the new business as usual
- Strengthening client’s internal skills, knowledge and experience in critical areas
- Transforming client processes and optimizing their management practices
Deploy is a new suite of consulting solutions designed to respond to fast evolving customer needs for execution support, with a dual mission: deployment and value realization over the entire lifetime of major assets. Value realization is a complex task, and with Deploy we can de-risk the entire client/asset journey, from implementation to adoption, usage, and product evolution. This is done through a set of new capabilities focused on expert execution support, that we are bringing in to complement the traditional Advisors areas of strength.
As an Associate Managing Consultant you will manage multiple projects within a portfolio providing efficient and effective coordination of a complex range of activities by clearly defining project team and stakeholder roles and responsibilities that are aligned with the delivery of the expected benefits. You will also ensure effective identification of risks and pro-active solutioning to mitigate risks and impact on timelines.
As an Associate Managing Consultant you will manage:
- Support development and launch of APM program initiatives including SBOS onboarding, training, Value quantification, NCE etc. Be a part of the APM workstreams to develop the APM program management (PMO guide, communication, hiring, onboarding, etc.) Work with Deploy product team on refinement of proposition and develop sales pitch for internal/external stakeholders, reporting, revenue mapping.
- Work with APM-MENA lead to implement the risk framework in partnership with stakeholders. Identify new emerging risks and develop mitigating controls
- Work closely with clients on the fulfillment of SBOS requirements. Communicate with clients on deployment status updates
- Develop enhancements to the pre-engagement and onboarding process. Review TATs / SLAs with stakeholders to reduce current timelines. SBOS periodic access reviews. Invoice timely submission to enable revenue recognition. Coordination with MENA cluster managers to ensure effective project progress tracking of SBOS
- Search, prescreening, Interviews, contracting & deployment of SBOS. Maintain tracker with onboarding status updates for stakeholders. Support SBOS deployment debottlenecking. Vendor contracts standardization and review & identify cost saves opportunities. SLAs for search and deployment TAT. Work with vendor management team for addition, rationalization of vendors based on business requirements
All About You
- Experience in delivery of large, complex projects / programs of diverse size in a cross-functional, multicultural environment
- Domain knowledge of payments industry and hands on experience of program management, ability to manage multiple stakeholders under deadlines pressure.
- Able to plan and manage a
