E-commerce Manager

23 hours ago

الرياض, Saudi Arabia Alkaffary Group Full time

Alkaffary Group is on the lookout for an experienced and innovative E-Commerce Manager to lead our online sales strategy and drive the growth of our e-commerce platform. In this role, you will be responsible for developing and executing comprehensive e-commerce strategies to enhance customer experience, increase online sales, and manage product selection. You will collaborate closely with marketing, logistics, and IT teams to optimize the e-commerce website and successfully implement promotional campaigns. If you're passionate about e-commerce and want to help shape the online presence of a thriving company, Alkaffary Group is the place for you

**Responsibilities**:

- **Establish Standards and Best Practices**:

- Develop systems, standards, and best practices for new product listings, content creation, distribution, and maintenance.
- Identify best practices for SEO related to inventory, pre-orders, and pricing strategies.
- **Performance Analysis and Sales Monitoring**:

- Track product sales changes using web analytics tools (e.g., Google Analytics) and Excel (pivot tables, VLOOKUP) for organized reporting.
- Oversee key operational tasks, including stock management, category updates, and handling product returns.
- Collaborate closely with merchandising, operations, and customer service teams to enhance efficiencies, trade activities, and customer experience.
- **Product Management and Promotional Activities**:

- Manage product uploads, build new categories, update product details, and execute promotional campaigns.
- Play an active role in User Acceptance Testing (UAT) for development projects and conduct regular site checks to ensure accuracy at all times.
- Coordinate daily e-commerce marketplace activities such as product uploads, performance reporting, and stock transfers.
- **Reporting and Data Insights**:

- Prepare reports on e-commerce trade performance, including key performance indicators (KPIs), provide data-driven insights, and conduct in-depth analysis to understand shopping behaviors and trends.
- Participate in the ongoing development and improvement of the website to enhance user experience and site performance.

**Requirements**:

- Hands-on experience with e-commerce platforms like Shopify, Zid, Salla.
- Proficient in using analytical tools to assess performance and identify areas for improvement and innovation.
- Strong understanding of e-commerce user experience (UX), content development projects, and user interaction in a digital environment.
- Excellent data analysis skills and the ability to set commercial objectives.
- Advanced Excel skills and familiarity with web design, with a keen eye for detail.

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