Distribution Customer Service Representative

1 week ago


Riyadh, Saudi Arabia Expeditors Full time

**Company Description**

“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

With over 18,000 trained professionals across 350+ locations worldwide, we deliver logistics solutions that are built on professionalism, integrity, and a culture of innovation. Join us and become part of a Fortune 500 company with globally unified systems and a strong commitment to excellence.

Are you detail-oriented, service-driven, and ready to be the link between our customers and daily distribution operations?

We’re looking for a Distribution Customer Service Representative who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering exceptional customer experiences.

**What You’ll Do**:

- Provide daily support to ensure efficient operations of all distribution accounts.
- Manage customer orders, generate reports, and ensure all operational records are accurate and timely.
- Run stock reports, check product availability, handle special requests, and process all related paperwork.
- Perform invoicing, receiving, order allocation, shipping, inventory management, and transportation billing.
- Coordinate last-minute shipping requests and work closely with Transportation and Operations teams.
- Ensure accurate customer invoicing and proper handling of returned merchandise.
- Support inventory control activities, including put-aways, moves, picks, shipments, and cycle counts.
- Build strong relationships with customers by responding to inquiries with professionalism and urgency.
- Act as a liaison between the warehouse and the customer for invoicing, credit, and order status.
- Assist with miscellaneous projects, filing, research, and documentation as needed.

**Qualifications**
**What You Bring**:

- Minimum 2 years of experience in distribution, inventory control, or a similar role.
- High school diploma (or equivalent); additional education is a plus.
- Strong attention to detail and ability to work independently.
- Proficiency with MS Word and MS Excel (mainframe system knowledge a plus).
- Strong communication skills, customer-focused mindset, and a team-player attitude.
- Ability to multitask and stay organized in a fast-moving environment.
- Bilingual abilities are an asset

**Additional Information**
**Why Join Us**:

- Paid Vacation, and Sick Leave
- Health and Medical Insurance
- Employee Stock Purchase Plan (ESPP)
- Training and Career Development Opportunities
- Growth opportunities within a Global Organization
- Employee Referral Program Bonus



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