Guest Relation Supervisor

3 days ago

جدة, Saudi Arabia MOVENPICK Full time

**Company Description** Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities. Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS" Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following: - Ensuring that all Movenpick service standards and operational procedures are adhered to in all interactions with Guests and colleagues. - Providing prompt, attentive service either directly to the Guests or colleagues using the Guest’s name. - Reviewing reservations and Guest preferences to ensure all standards are met. - Maintaining a perpetual presence on the Reception Desk throughout the hours of the shift. - Following the Hotel’s telephone etiquette standards when handling internal and external calls. - Remaining observant and responds to each Guest who approaches the Reception Desk. - Constantly seeking to identify Guest preferences, acts upon them and makes sure to pass on this information to colleagues updating the Guest’s profile. - Constantly seeking to anticipate Guest needs and requests, actively engaging our Guests. - Developing and maintains strong Guest relationships to ensure Guest loyalty. - Actively participates in departmental meetings, providing new ideas to improve service. - Has respect and maintains positive working relationship with colleagues and other departments and communicates effectively with same and gets the job done. **Qualifications** - Must be able to handle a multitude of tasks in an intense, ever-changing environment while remaining calm and collective - Must be flexible in terms of working hours - Must have excellent written/verbal communication and Guest interpersonal skills - Knowledge of computerized Front Office systems. - Recognized commitment to Guest service, exceeding Guest expectations and anticipate needs. - Has outstanding Guest services skills, professional presentation, and sophisticated communication skills - Self-motivated and able to make quick decisions, solve problems, initiate action and complete assignments on a timely basis.. - Previous experience in Front Office Operations including Front Desk ajnd Reservations

  • Guest Experience Supervisor

    1 week ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25039521 **Job Category**Rooms & Guest Services Operations **Location**Four Points by Sheraton Jeddah Corniche, Cornich Road, Jeddah, Saudi Arabia, Saudi Arabia, 23731 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, verifying guest identity, form of...

  • Mgr-guest Relations

    20 hours ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**25010297 **Job Category**Rooms & Guest Services Operations **Location**Assila a Luxury Collection Hotel Jeddah, Prince Mohammed Bin Abdulaziz Street, Jeddah, Saudi Arabia, Saudi Arabia, 23326 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports all property operations,...

  • Agent-guest Relations

    5 days ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24213401 **Job Category**Rooms & Guest Services Operations **Location**Jeddah Marriott Hotel Madinah Road, 6939 Al-Madinah Al-monawarah Road, Jeddah, Saudi Arabia, Saudi Arabia, 23531 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Supply guests with directions and information...

  • Guest Relations Manager

    2 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Job Number** 24160995 **Job Category** Rooms & Guest Services Operations **Location** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the highest levels of...

  • Guest Service

    3 days ago

    جدة, Saudi Arabia MOVENPICK Full time

    Greet, check-in, respond to requests and settle accounts while providing exceptional service - Handling guest complaints and resolving issues in a timely and professional manner. - Coordinating with housekeeping and maintenance staff to ensure guest rooms are clean and functioning properly - Upselling hotel services and amenities to guests - Ensuring guest...

  • Recreation Supervisor

    1 week ago

    جدة, Saudi Arabia The First Group Full time

    **Job Description**: **Job Summary**: As a Recreation Supervisor, you will assist in managing the operations of the pool & beach, sports area and activities to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards: **Roles and responsibilities**: - Create...

  • Butler Supervisor

    20 hours ago

    جدة, Saudi Arabia RAFFLES Full time

    **Company Description** Located adjacent to the residential tower, expert service and world-class luxury combine in the Raffles Hotel Jeddah, which is ready to welcome you and your guests at any moment. Here, the high standards, special touches, and trademark elegance of the Raffles brand are the ultimate compliment to the charm and beauty of a stay in...

  • Agent-guest Services

    3 days ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **Additional Information** **Job Number**24215209 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Jeddah, Al Hamra District, Southern Corniche, Jeddah, Saudi Arabia, Saudi Arabia, 21493 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments,...

  • Mgr-guest Relations

    2 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **İş Numarası** 24160995 **İş Kategorisi** Rooms & Guest Services Operations **Lokasyon** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia HARİTADA GÖRÜNTÜLE **Çizelge** Full-Time **Uzakta mı bulundu?** N **Konum değişikliği mi?** N **Pozisyon Türü** Management - Marriott International, fırsat eşitliği sunan...

  • Mgr-guest Relations

    2 weeks ago

    جدة, Saudi Arabia Marriott International, Inc Full time

    **رقم الوظيفة** 24160995 **التصنيفات** Rooms & Guest Services Operations **الموقع** The Jeddah EDITION, 7044 Al Kurnaysh Br Rd, Jeddah, Saudi Arabia, Saudi Arabia عرض على الخريطة **الجدول الزمني** Full-Time **هل تقع في مكان بعيد؟** N **إمكانية الانتقال إلى موقع آخر؟**...