Presales Engineer

Responsible for providing technical and functional expertise to support the sales team to develop and deliver technical solutions related to managed services, including operations and operations support in the software industry for different types of customers.
- Work closely with the sales team to understand client requirements, design and implement solutions, and ensure successful delivery of projects.
- Collaborate with the sales team to develop proposals and respond to RFPs.
- Designs highly technical solutions for the entire integrated solution components.
- Identifies the potential supplier(s) list for the provided solution(s).
- Acts as a consultant/advisor for the salesperson and client in the complex technical issues and conducts presentations when required.
- Reviews the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation.
- Prepares technical write-up and associated drawings that describe the solution and highlight the advantages of the proposed solution.
- Studies the available solutions of the competitors to be able to provide the optimum solution emphasizing our strong points and hiding our weak points.
- Prepare technological trends analysis reports & new solution coverage reports.
- Develop and deliver product demonstrations and presentations to clients.
- Participates in customer meetings aimed to describe/discuss the proposed solution and highlight advantages over competitors.
- Ensures the review of the technical aspect of the Project implementation plan prepared by the Project Managers ensuring it is achievable and within the set time frame.
- Continuously improve processes and procedures to ensure high-quality deliverables.
- Work with cross-functional teams including project managers, developers, and QA teams to design and implement solutions.
- Continuously improve processes and procedures to ensure high-quality deliverables.
- Contributes to the regular preparation and update of the offerings Portfolio. (Introduce new offerings, retire old offerings)
- Communicates with Sales, PMs and Technical teams to gather insights and information on different aspects such as clients’ needs and projects challenges which can be an added value to the offerings portfolio or changes in proposal.
- Monitor industry trends and market conditions to identify new opportunities and ensure that our managed services offerings remain competitive.
- Assists in educating the Account Management Team on the basic technicalities and functionality of new offerings to guide them in identifying leads within the assigned sectors

**Personal Skills**:

- Excellent communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
- Demonstrated ability to work independently and as part of a team, with a collaborative and customer-focused approach

**Technical Skills**:

- Minimum of 8 years of experience in presales or solution engineering roles, with a focus on managed services.
- Bachelor's degree in Computer Science, Information Systems,

or related field.
- Experience in the software industry, with a deep understanding of operations and operations support for different types of customers.
- Strong problem-solving skills, with the ability to identify and resolve technical issues related to managed services offerings.
- Willingness to travel as needed.

Familiarity with managed service industry standards like ITIL and ISO20000.

**Job Details**:
Job Location

Riyadh, Saudi Arabia

Company Industry

System Integrator

Company Type

Employer (Private Sector)

Job Role

Sales

Job Division

EBS
Presales

Career Level

Mid Career

Years of Experience

Min: 8

Degree

Bachelor's degree