HR Service Delivery Advisor, Ksa

7 days ago

Riyadh, Saudi Arabia Astellas Full time

**HR Service Delivery Advisor, KSA**

**About Astellas**:
At Astellas, experience is coupled energised with a relentless challenger spirit We are unusual in our ability to combine the experience, expertise and resources of an established company with the agility, flexibility and tenacity of a start-up. Relentless curiosity and a hunger for discovery flows throughout our entire organisation. We harness the latest technology and insights from big data with our research expertise to create powerful solutions that could transform the way doctors and nurses treat and care for their patients. We are accelerating product development, driving operational efficiencies and gaining a better understanding of the needs of patients and their healthcare providers. We partner and collaborate with academic research institutes and biotechnology companies who share our passion for bringing breakthrough discoveries to patients.

**About This Job**:
Astellas is currently hiring a HR Service Delivery Advisor to be based in Riyadh, Saudi Arabia. The role will be reporting directly into the Global HR Service Delivery Lead.

**Main Purpose of the Position**:

- The HR Service Delivery Advisor is responsible for providing advice and guidance on HR policies, processes and general HR related queries, acting as the first point of contact for Astellas employees where self-service is either unavailable or where the query cannot be resolved through the self-service channels available
- The role will also be responsible for performing transactional HR services in addition to managing and maintaining the integrity of HR data.
- The role will sit within the HR Service Delivery Team and will involve working closely with the HR Service Delivery Team Lead to manage queries to resolution
- The role will report to the HR Service Delivery Team Lead and will work closely with the wider HR Service Delivery Team and Projects and Continuous Improvement team to explore opportunities for continuous improvement across the HR Operations function
- Accountable for the execution of administrative processes across the scope of services provided by HR Operations
**Essential Knowledge & Experience**:

- This role is for a Saudi National only.
- Minimum 3 - 5 years’ experience in a similar role, ideally within a Global Multinational Organization.
- Experience in working within a Shared Service Centre environment
- Experience in providing HR policy and process related advice and guidance
- Excellent communication and presentation skills and ability to develop and maintain good working relations with internal and external stakeholders. Arabic and English language skills are essential
- Team oriented and collaborative working style
- Bachelor’s Degree qualified. HR Administrator profession
**Additional information**:

- Full time, permanent position
- Riyadh, Saudi Arabia
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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