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Call Center Ops Manager

2 weeks ago

المملكة العربية السعودية, Saudi Arabia PEOPLE O CITY LLP Full time

1. Interacting and communicating with client stakeholders.

2. Monitoring and Managing operation

3. Representing the company regarding the indicators.

4. Providing support in designing and preparing presentations regarding the indicators.

6. Fully dedication to the project solely.

7. Monitoring the center’s operational tasks, attending operational meetings, answering questions, and presenting weekly operational reports

1. High efficiency in managing customer care centers for not less than 7 years.

Note:

- All applicant should be Saudi national based in Riyadh.
- Females preferred.

**Salary**: ﷼25,000.00 per month

Ability to commute/relocate:

- Riyadh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- Arabic (required)

License/Certification:

- COPC (preferred)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)