Operations Manager

4 days ago


Riyadh, Saudi Arabia KAVAK Careers Full time

KAVAK is the number one e-commerce in the purchase and sale of pre-owned vehicles and the **private startup with the highest valuation in Latam.** Kavak is also the first Unicorn Company in the history of Mexico, but **it's current value is US$8.7B**, that is, almost 9 unicorns together.

**Our team is the number one priority.** We like to imagine the impossible and work together to achieve it. We are **disruptive, proactive, loyal and ambitious.**

KAVAK has been operating in Latin America over the last years and **has been growing exponentially**, our goal is global. We have more than 7,000 Kavakees on the team and growing, and as part of this accelerated growth we want to make sure we surround ourselves with the **best talent** to strengthen us to **continue building the technology, processes and products** that will allow us to transform the automotive market around the world.

**What will be your mission?**

Ensure the sustainability of the operations that involve the entire car journey, from the acquisition of the car to the reconditioning, subsequent sale and post-sale service, seeking high standards/high-performance equipment

**What you'll do**
- Design the strategy for the operations area in order to guarantee the fulfillment of the objectives in the short, medium, and long term.
- Develop and manage partnerships with local workshops to manage the entire reconditioning process.
- Track performance and cost and quality of repairs to maximize margins and minimize returns/claims
- Ensure the highest standard of the reconditioning process to maintain the quality of Kavak cars
- Develop and lead key performance indicators for logistics, warehousing, and repairs
- Own all processes to meet operational SLA's
- Interact actively and constantly with the stakeholders of the operational and/or production processes

**Who you are**
- 5+ years leading areas of operational and/or production processes
- Bachelor's degree in Business Administration, or related careers
- Knowledge of continuous improvement and lean processes
- Advanced Intermediate MS Office, Google Suite desirable
- Advanced English

**What do we offer?**
- Health insurance
- Life insurance
- Car at cost after the first anniversary
- Leave as per KSA Labour Law
- Working in a start-up environment where you will learn every day



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