Service Engineer

2 weeks ago

Hofuf, Saudi Arabia FLSmidth, Inc. Full time

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make a difference. It’s a big responsibility, and we are committed to making an impactful positive change. We need your skills, curiosity, and drive for change to fulfil our goal. Together, we enable our customers to produce the materials and technology needed for a better future. Come see the FLSmidth difference. Department Based in Saudi Arabia, you will be part of the Sub-Saharan Africa, Middle East & South Asia Region Pumps, Cyclones and Valves team who are dedicated to selling and supporting the PCV products in this geographical area. By joining this team, you will have the opportunity to work in a multinational, multicultural and diverse organization. We are looking for a highly qualified Saudi National to join our team as a Service Engineer for the Mining Industry based out of our office “FLSmidth Saudi Arabia LLC” located in Al Khobar. Purpose of the role Provide advanced onsite technical support on FLSmidth pumps, cyclones, and valves. **Responsibilities**: - Oversee the installation, maintenance, and rebuild of PC&V equipment on site.- Assist with commissioning of equipment, to ensure equipment performance is within design specifications and safety standards.- Performs monitoring and testing of equipment.- Onsite troubleshooting, addressing operational maintenance problems of machinery, equipment performance issues, system efficiencies, and processes, to secure the correct operation and performance of PCV equipment.- Ensure that the aftermarket business is delivered on time and the customer is satisfied with FLSmidth’s performance.- The monitoring of PCV inventory, working with customers and colleagues to ensure inventory levels on site and at FLSmidth stocking centers are correct.- The monitoring, recording and analysis of equipment performance and wear rates.- Maintain site installation database for both FLSmidth and competitor equipment.- Maintain strong relationships with customers and other site personnel.- Work with the regional sales and service teams to promote products/services in the region to all relevant customers. What you bring- NHD, BSC or B-Eng in Engineering. (Preferred disciplines: Mechanical, maintenance)- At least 5 years’ experience within the mining & mineral processing industry.- At least 3 years’ experience in the product line.- Experience in supporting Middle Eastern mining customers would be advantageous- Effective verbal and written communication skills in English. Proficiency in other languages, such as Arabic, will be advantageous.- Knowledge of selection, sizing, and operating parameters.- Ability to communicate effectively with audiences that include but are not limited to management, co-workers, clients, vendors, contractors, and other stakeholders.- Proven negotiation and influencing skills - both external and internal.- Team player, able to balance multiple team memberships.- Good organization, multitasking and time management skills- Willingness to travel frequently within the Middle East and internationally (60%) What we offer FLSmidth is the leading supplier of engineering, equipment and service solutions to customers in the mining and cement industries - for more information please visit Must have legal right to reside and work in the Kingdom of Saudi Arabia without the requirement of a sponsored residence permit or Iqama"

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