Account receivable Coordinator
2 weeks ago
We support the Kingdoms largest and most complex organizations across all industries in delivering enterprise transformation with clear mission to support our customers to grow better not just bigger focusing on efficiency and not just effectiveness.
About us
Established in 1993 Alnafitha IT is leading IT service provider in Saudi Arabia that adapt customer centric approach in vision direction focusing on creating positive experience for the customer by maximizing the value from product and service offerings and building long term relationship with the clients. We help organizations in 1. Setting IT strategies 2. Developing IT infrastructure 3. Maintaining highlevel of IT operational excellence 4. Serving business operations. We have partnered with the top IT vendors and technology leaders across the globe to provide the business solutions that cover most of todays business requirements some of our success partners are: Microsoft ManageEngine AWS Genesis Zoho Veeam Poly Yealink Axios TrendMicro PaloAlto McAfee NetSupport Kaspersky Linkedin DocuSign Zoom Sophos Quest Kemp Autodesk Adobe exclaimer Jabra Tenable ...
We grow with our clients and today we are proud to have more than 2000 customers in different industries across the kingdom. Enabling the organizations to grow better and not just bigger.
About the Job
We are currently searching for Account receivable Coordinatorto work at Finance department supporting our vision in creating remarkable internal and customer experience.
Job description
- Communicating with all customers by phone and mail including his communications (updating data reminding the due date directing the customer to pay)
- Updating the customers data on ZOHO Books including (financial and purchase emails adding the customers protal data
- Uploading invoices to the customers systems (if available) and following them up until they are collected.
- Following up on the main mail and following up on any customer request related to invoices.
- Responsible for sending following up and collecting advance payments.
- Responsible for directing invoices to each individual collector on our system.
- Updating the daily received amounts on all reports for the regions daily and on the collection reports program (CR).
- Updating all data regarding invoices issued and invoices submitted daily including invoice numbers dates and amounts on all CR reports).
- Followup of his clients and write the communication results on each invoice on the ZOHO BOOKS program).
- Follow up the requests of all clients and make the necessary interventions if necessary. Prepare financial claim letters and review clients LC.
- Follow up customers by phone until the collection is made until the 5th day of the due date l) Commitment to the collection management policy.
- Review invoices and compare them with their terms of payment when issued with (purchase orders contracts)
- Submitting a report on customers who record frequent deviations in payment dates.
- A case study is opened for each defaulting customer on the ZOHO CRM system.
- Providing logistical assistance to collectors in completing their tasks and providing any information needed by the team
- Update the expected collection of collections weekly for all areas on the system
Requirements Candidate Experience
To excel in this position you will need to:
Certification Requirements
- Bachelors degree in accounting
- 4 years ofexperience in information technology
- Experience in IT industry software and service delivery is plus
- Previous experience in CRM/ERP systems ex. Zoho CRM Zoho Books.
- Proficiency in Microsoft Word Excel and Outlook.
- High sense of responsibility and ownership acting like owner in what you do.
- Exceptional communication and presentation skills
- Being able to work on their own or in a team
- Being able to work to tight deadlines
- Ability to maintain composure during stressful situation
- Handling many tasks & responsibilities
- Fluent in Arabic and English.
- Working on Weekends Holidays or outside the business hours could be required.
Required Experience:
IC
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