Business Analyst

Job Title:Business Analyst

Location:Kingdom of Saudi Arabia (KSA)

Department:Information Technology

Reports To:Chief Information Officer (CIO) KSA

Job Summary : Drive the successful delivery related to KSA market. Where the role will be able to coordinate between regulatory bodies and Cigna to ensure the business requirements are built in technologies properly. in addition to manage future changes required where he is the point of contacts for future requirements.

Key Responsibilities:

• Conduct requirement gathering sessions with stakeholders to understand business needs and translate them into actionable solutions.
• Provide detailed Business Requirement Documents (BRDs) to guide development teams and ensure business needs are met.
• Support development teams with project clarifications and ensure alignment between business and technical teams.
• Collaborate with Quality Assurance (QA) teams to clarify requirements and support business testing efforts.
• Act as the Business Analyst for mega client onboarding changes regulatory changes and member addition/policy upload projects.
• Serve a link between business and development teams for pre auth claims customer care and regulatory projects.
• Work with external project teams including service providers (e.g. ELM MASDR) and regulators (e.g. CHI InsuranceAuthority) to deliver high quality BRDs.
• Ensure compliance with regulatory requirements and align business processes with client needs.
• Expedite bug fixes during business testing by coordinating with development teams and reporting on critical issues.
• Business Process Flows: Expertise in designing clear and detailed business process flows to optimize operations enhance system functionality and guide cross functional teams.
• Technical Proficiency: knowledge in project management tools and methodologies BRD drafting system integration and process optimization.
• Ensure all assigned projects are updated promptly and accurately in the internal project management tool for middle and
  upper management.
• Share regular status reports with stakeholders highlighting progress risks and next steps.
• Report business feedback to internal teams and propose actionable improvements to enhance project outcomes.
• Report project progress to department leaders and IT management providing updates on milestones risks and resolutions.
• Support new joiners by providing guidance on systems processes and business analysis activities.
• Assist other business functions with proposed solutions Project Initiation Document (PID) submissions and delivered services inquiries.
• Ensure assigned projects are delivered within agreed timelines and meet quality standards.

Requirement:

• Min 3 years experience working in similar Role
• Education : Bachelor degree or Master in Computer Science Software or related field
  

Good to have:

• Experience with regulatory changes on regulated systems and services (e.g. Nphies Najim CHI upload TAHAQAQ Yakeen)
• Exposure working insurance industry

About The Cigna Group

Doing something meaningful starts with a simple decision a commitment to changing lives. At The Cigna Group were dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services we are committed to enhancing the lives of our clients customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race color age disability sex childbirth (including pregnancy) or related medical conditions including but not limited to lactation sexual orientation gender identity or expression veteran or military status religion national origin ancestry marital or familial status genetic information status with regard to public assistance citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process please email: for support. Do not email for an update on your application or to provide your resume as you will not receive a response.

Required Experience:

IC

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