Barista - Tabuk

Job title: Barista

Report to: Team Lead

Company Overview

Through its role as an investor, developer, and operator of various Entertainment offerings Kingdom-wide, SEVEN aims to be the leader of an entertainment ecosystem in Saudi Arabia, facilitating the presence of both international & local brands and unlocking the entertainment sector across Saudi Arabia with a mission to become the national entertainment champion.

SEVEN seeks to enhance the quality of life of Saudi nationals and residents and meet their recreational expectations and needs with a wide number of entertainment projects that are planned to take place in the next 8 years.

Role Purpose

The Barista is responsible for crafting high-quality coffee drinks, operating coffee machines, and providing exceptional guest service in a café or coffee shop setting. This role includes preparing beverages according to established standards, maintaining cleanliness and organization of the service area, and engaging with guests to create a welcoming environment. The Barista is also responsible for ensuring compliance with food service standards and contributing to product development and quality control.

Role Responsibilities

• Prepare and serve high-quality coffee beverages, such as espressos, cappuccinos, lattes, and other specialty drinks, using professional coffee machines and equipment.
• Follow standardized recipes and presentation guidelines to ensure consistency and quality in all beverages.
• Maintain a clean and organized workstation, ensuring all equipment and utensils are sanitized and in good working condition.
• Provide a welcoming and friendly atmosphere for guests, greeting them warmly and assisting with menu selection and customization.
• Address guest inquiries and complaints promptly, demonstrating proficiency in guest engagement and pacification techniques.
• Upsell and recommend products based on guest preferences, contributing to increased sales and guest satisfaction.
• Ensure compliance with food service standards, including HACCP Intermediate guidelines and Front-of-House (FOH) SOPs.
• Assist with inventory management, stock replenishment, and product quality checks to maintain operational efficiency.
• Provide a high level of guest service, creating a positive and memorable café experience for all guests.

Role Minimum Qualification

• High school diploma or equivalent.
• Minimum of 1 year experience as a Barista or in a similar cafe operation.
• Mixology experience is a plus.
• Ability to engage and interact with guests effectively, ensuring a positive cafe experience.
• Capable of multitasking in high-pressure environments and communicating effectively in English; proficiency in Arabic is an advantage but not required.
• Ability to stand for extended periods, with no visual or auditory impediments.