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Information Technology Manager
7 hours ago
Job Description
Roles and Responsibilities :
- Lead
the formulation of IT strategies and initiatives; approve roadmaps and ensure alignment with corporate objectives. - Govern
IT standards and policies; ensure compliance with national regulations and internal controls. - Sponsor
enterprise architecture and IT roadmaps; prioritize portfolios and make investment decisions. - Direct
project management practices; oversee vendor selection, contracting, and performance management. - Ensure
service excellence by monitoring SLAs with providers and resolving escalations. - Oversee
business analysis activities; validate requirements gathered from internal departments. - Approve
technical requirement documents and solution designs. - Guide
design, development, testing, and release management; enforce secure coding and DevOps best practices. - Set
application design standards based on business needs and user experience principles. - Review
performance, quality, and user acceptance reports; drive continuous improvement. - Manage
application lifecycle, technical debt, and quality gates across teams. - Define and monitor
KPIs and data‑analysis metrics; use insights for decision‑making. - Track
project execution data; remove roadblocks and ensure on‑time, on‑budget delivery. - Report
periodically to stakeholders on progress, risks, and commitments; escalate issues when needed.
Qualifications :
- Bachelor's degree in information technology, Software Engineering, or equivalent; master's is a plus.
- Minimum of 8 years in applications/e‑services, including 3+ years in a managerial or leadership role.
- Strong knowledge of modern delivery frameworks (Agile, Scrum, DevOps) and IT governance (e.g., ITIL).
- Proven leadership, people management, and stakeholder communication skills.
- Ability to manage technical projects, budgets, and vendor relationships.
Skills :
Strong leadership and team management skills
Excellent project management abilities
In-depth knowledge of IT systems and infrastructure
Proficiency in cybersecurity practices
Ability to develop and implement IT strategies
Strong problem-solving and decision-making skills
Excellent communication and interpersonal abilities
Knowledge of budgeting and financial management
Familiarity with IT service management frameworks (e.g. ITIL)
Ability to stay updated with the latest industry trends and technologies