Rental Agent
2 days ago
Company Description
Rent 2 You is dedicated to becoming a leader in the car rental, leasing, and car-sharing industries by offering exceptional service and innovative solutions. With a wide range of rental options, including daily, monthly, long-term, operational leasing, chauffeur-driven services, and group rentals, Rent 2 You caters to both individuals and businesses. Focused on customer satisfaction, the company ensures a smooth and reliable rental experience through well-maintained vehicles and cutting-edge technology, such as online rental platforms and self-service kiosks. Rent 2 You is committed to providing a seamless rental experience with convenient options, including vehicle delivery and pickups at designated locations.
Role Description
This is a full-time, on-site role for a Rental Agent located in the Riyadh Region. The Rental Agent will assist customers with car rental services, manage bookings, and ensure a high level of customer satisfaction. Duties include processing rental agreements, inspecting vehicles, coordinating reservations, and addressing customer inquiries professionally. The Rental Agent will play a vital role in upholding Rent 2 You's commitment to delivering outstanding service to its clientele.
Qualifications
- Strong focus on Customer Satisfaction and Customer Service to ensure positive client experiences
- Knowledge of Rental Management and Car Rental operations, with the ability to process rental agreements and manage vehicle availability
- Effective Communication skills to interact professionally with customers and team members
- Previous experience in the car rental or related service industry is advantageous
- Problem-solving skills and the ability to handle customer inquiries efficiently and courteously
- Basic computer proficiency for managing online bookings and relevant administrative tasks
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