Relationship & Sales Manager

7 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia FCM Travel - Middle East & Africa Full time $60,000 - $120,000 per year

About us:

FCM Travel Solutions is committed to a great workplace culture and is proud to be certified as a Great Place to Work in the UAE & KSA. FCM is on the lookout for an enthusiastic and professional Account Manager / Business Development Manager to join their successful team in our Riyadh office.

Job Title:
Relationship & Sales Manager

Location:
Riyadh, Saudi Arabia

Reports to:
Team Leader / Regional Manager

Job Purpose:

This is a dual role for an experienced AM/BDM to manage and grow client relationships while driving new business development for FCM Travel Solutions in Riyadh, Saudi Arabia for a fluent Arabic / English speaker.

This role may split eventually evolve into two separate roles with a single focus. Initially we seek an individual to ensure clients receive integrated travel management services aligned with agreed service levels, while also identifying and closing new business opportunities.

Key Accountabilities:

  • Relationship Management
  • Build, maintain, and strengthen multi-level client relationships. Ensure high client satisfaction and loyalty.
  • Product Awareness & Advisory
  • Inform clients of primary and secondary products/services. Advise clients on solutions suited to their travel needs.
  • Client Expense Management
  • Provide customized travel expense management strategies based on client requirements.
  • Business Development & Sales
  • Identify new business opportunities, manage extended sales cycles, respond to RFPs, and achieve sales targets.
  • Implementation & Coordination
  • Ensure smooth implementation of client travel programs by coordinating with Finance, Product, and Operations teams.
  • Travel Program Review & Recommendations
  • Regularly assess client travel programs and provide insights and recommendations for improvement.
  • Proactive Client Support
  • Forecast client travel requirements, anticipate challenges, and deliver timely solutions.

Key Competencies:

  • Strong time management and attention to detail
  • Excellent negotiation, influencing, and presentation skills
  • Advanced analytical skills to assess client requirements and market trends
  • Exceptional communication and interpersonal skills
  • Ability to share product knowledge effectively with clients
  • Professionalism, determination, resilience, and adaptability
  • Self-motivated team player with strong problem-solving abilities

Experience & Knowledge:

  • A strict minimum
    5 years B2B / Corporate Sales & Account Management experience
    , in Saudi Arabia
  • Fluent in Arabic and English
  • In-depth understanding of the travel industry
  • Proven ability to identify and develop client relationships at multiple levels
  • Experience responding to RFPs and managing a sales pipeline

Benefits:

  • Competitive, performance-driven incentives, and
    salary package
  • Laptop and mobile phone provided
  • Social and networking events, including global gatherings
  • Comprehensive sales training and career progression opportunities
  • Health and wellness support
  • Assistance with visa and residence processing for Saudi Arabia
  • Annual return airfare to home country if applicable.

About You:

  • If you understand the value of the customer and have what it takes to work alongside the most successful industry individuals, then consider FCM Travel Solutions Apply now

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