Housing Supervisor

23 hours ago

Saudi Arabia Marriott Hotels Resorts Full time
Description

The Housing Supervisor is responsible for overseeing day-to-day operations of staff accommodations, ensuring a safe, clean, well-maintained, and welcoming living environment for all associates. This role manages room allocations, inspections, maintenance coordination, housekeeping schedules, and housing-related records while upholding brand standards and supporting associate wellbeing.

Key Responsibilities 1. Housing Operations


• Supervise daily operations of staff housing buildings, ensuring cleanliness, safety, and compliance with company policies.


• Monitor room occupancy levels and update room allocation sheets regularly.


• Ensure all rooms are prepared prior to new joiners' arrival (cleaning, linen, keys, amenities).


• Conduct daily rounds of all buildings and report any irregularities.

2. Room Allocation & Move-In / Move-Out


• Coordinate room assignments based on gender, grade, availability, and company guidelines.


• Oversee the move-in and move-out process, ensuring inventory checklists are completed and signed.


• Maintain accurate digital and physical records of room allocations.

3. Maintenance & Safety


• Submit and track maintenance requests; follow up with Engineering to ensure timely completion.


• Conduct weekly inspections of all rooms, corridors, common areas, and report findings.


• Ensure all housing facilities follow safety standards (fire extinguishers, alarms, emergency exits).


• Coordinate pest control schedules and monitor implementation.

4. Housekeeping & Cleanliness


• Manage housekeeping schedules for common areas and rooms.


• Ensure deep cleaning is performed monthly or as needed.


• Monitor cleaning quality and provide corrective guidance.

5. Resident Relations & Wellbeing


• Act as the main contact for employees living in staff accommodation.


• Handle concerns and issues professionally and escalate when needed.


• Support Associate Engagement initiatives such as events, wellbeing activities, and community programs.


• Promote a culture of respect, privacy, and positive behavior among residents.

6. Administration & Reporting


• Maintain accurate records for housing occupancy, new joiners, departures, maintenance logs, and inspection reports.


• Prepare weekly and monthly housing reports for HR Leadership.


• Ensure compliance with HR policies and housing standards.

7. Policy Enforcement


• Ensure residents follow housing rules and code of conduct.


• Issue warnings for violations when necessary, in coordination with HR.


• Maintain discipline and consistency in the housing environment.

Qualifications & Experience


• Minimum 2–3 years experience in staff housing, facility management, HR operations, or hospitality.


• Experience working in remote or resort environments is an advantage.


• Strong communication and interpersonal skills.


• Good computer skills (Excel, Outlook, room allocation trackers).


• Knowledge of safety and hygiene standards.

Competencies


• Strong organizational skills


• Attention to detail


• Problem-solving abilities


• Teamwork and collaboration


• Customer-service mindset


• Ability to work under pressure


• Leadership and accountability

Physical Requirements


• Ability to walk between buildings daily.


• Ability to inspect rooms and common areas regularly.

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