Inside Sales Team lead

Job Summary:

Emerson Automation Solutions is where technology and engineering come together to build solutions for the benefit of our customers, driven without compromise for a world in action. This position is opened by the Flow Controls Business Unit and platform is Automation Solutions. The Inside sales Engineer is based in Dhahran, Kingdom of Saudi Arabia and caters to all customers in the western region (Saudi Arabia and Bahrain)

In this role, your responsibilities will be

• Own the team and manage the quotation activities for the upstream accounts
• Set up and manage KPI's for the team and also do performance evaluation for the team
• Maintain RFQ and PO dashboard for the upstream accounts
• Qualify customer requests for quotation to ensure that a quote will meet the customers'
• application and operational needs
• Prepare customer quotations that are on time, technically accurate, commercially verified,
• offering the best all-round solution. Perform Technical, Applications and Fisher solutions
• presentations to customers
• Follow-up on quotations with customers as agreed with Outside Sales.
• Negotiate sales orders within agreed DOA. Maintain accurate and complete records in monthly
• report tool to follow-up discussions and POR purpose/RFQ forecast
• Ensure that purchase orders are commercially and technically compliant before processing for
• order entry in accordance with relevant procedures
• Provide Application engineering support for Severe service pursuits independently
• Created by: Harish Kumar R Date: 13-Apr-2025 Approved By Senthil Kumar T
• Provide to customers advice on technical solutions and their benefits. Work with customers and
• end users to update and modify their engineering standards and specifications to gain preference
• for Fisher
• Provide support to LBPs / End users for Product modifications & Product capabilities through
• preparing success stories / identifying industry wise application QBR's.
• Maintain complete and clean record of the quotation activity for the assigned accounts and easily
• traceable anytime
• Connect with manufacturing locations and Engineering teams for queries regarding lead [ 1] time , special requirements
• Attend customer meetings as required, including customer site visits. Support in trouble shooting
• and finding solutions to customers problems and able to support Site Walks
• Assist Outside sales in owning the technical discussions with the customers. Promote and drive
• new products wherever possible
• Ensure activities are carried out in line with agreed departmental critical metrics (Hit Rate/Budget)
• Attend relevant technical and commercial trainings as required to maintain a high level of product
• and process knowledge, including new products as and when released.
• Work with consultants, customers and end users to get Fisher products and solutions pre [1] specified / pre-selected
• Co-ordinate with Project Management / Order Entry / Customer Order Fulfillment (COF) team to
• provide clean orders to Factories. and over of orders with supporting documents and attend kick
• off meetings if required
• If required, training new LBP / Rep/Customer engineers on Control Valve Engineering including
• sizing, selection and pricing using Fisher FIRST 2, product range and how to prepare smart quote
• good/better/best strategy and other tools / resources like Fish web, COF etc.
• Work closely with other Emerson Divisions for MAC / multi divisional quotes.
• Take ownership of any process improvements for the team
• Follow local and international Emerson Trade Compliance and Quality Management
• procedures, as well as the Emerson Ethics policy, with respect to all business activities
• Keep up to date with developments in products, industries and market trends.
  Initiate and lead process improvements required to perform the job more effectively
  • Fulfill any other reasonable duties as required including Outside Sales, if required

Who you are?

• You are service minded and passionate about making a difference to our customers by focusing and committing to find optimal Solutions.
• You continuously push yourself to achieve new goals and are not afraid to question the status quo by proposing creative solutions to problems.
  You work independently and structured and you always act with integrity as you are our representative towards the customers

For this role, you will need

• Bachelor's degree in mechanical engineering or closely related field (Mechanical,
• Instrumentation / Chemical Engineering)
• Minimum 5 years of relevant work experience in Control Valves industry or Industrial Automation
• industry
  Fisher Certified Junior Master is an advantage

Preferred Qualifications that Set You Apart:

• Knowledge in Fisher Flow control products
• Fixing for KOB3 pursuits
• Experience in handling MEA customers & EPC for KOB1 &2 Projects
• Experience in working with FF2 sizing and selection tool (Minimum 3 years)
• Familiar with process of co-ordinate with Project Management / Order Entry / Customer Order
• Fulfillment (COF) team to provide clean orders to Factories. and over of orders with supporting
• documents and attend kick off meetings if required.
• Experience in handling inhouse engineering support to customers
• Skill using Microsoft Office applications is required
• Knowledge on Midstream, Refining and Oil & Gas process and explaining the special control valve
  applications

Our Culture & Commitment to You

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our dedication to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide, medical insurance plans, Employee Assistance Program, tuition reimbursement, employee resource groups, recognition, and much more. Our culture prioritizes work-life balance and offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.

Our training programs and initiatives focus on end-to end development, from onboarding through senior leadership. We provide a wide range of development opportunities, including face-to-face and virtual training, mentorship, and coaching, project management, and on-the-job training.