Senior Manager
2 weeks ago
We are seeking a talented individual to join our Claims Management team at Marsh McLennan. This role will be based in a larger country and is a hybrid role that has a requirement of working at least three days a week in the office. The Claims Manager II will lead a team managing multiple product lines and a major client portfolio with claims exceeding $75M, ensuring high performance and client satisfaction.
We will count on you to:
- Proactively manage departmental performance to achieve quality, compliance, and productivity targets.
- Lead operational activities, manage workloads, and ensure team performance meets client agreements and regulatory requirements.
- Oversee service delivery, ensuring adherence to compliance and professional standards while resolving business issues.
- Manage complex claims and negotiations, providing expertise and guidance to colleagues and stakeholders.
What you need to have:
- Bachelor's Degree or equivalent university degree; CII qualification preferred.
- At least 7-10 years of work experience, with a minimum of 7 years in claims/technical insurance or financial services and 5 years in management.
- Strong communication, organizational, and interpersonal skills, with proficiency in Microsoft Office tools.
What makes you stand out:
- Proven experience in resource and cost management within the insurance market.
- Strong leadership qualities and the ability to influence multiple stakeholders.
- Experience in handling complex negotiations and managing significant value claims.
Why join our team:
- We help you be your best through professional development opportunities, interesting work, and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients, and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
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