Information Technology Technician

2 days ago

Jubail, Eastern Province, Saudi Arabia Saken Village Full time

About Saken Company

Saken is a leading residential compounds management and operations company
 based in 
Jubail, Saudi Arabia
, providing premium living environments supported by hospitality, facility management, and smart technology solutions. Our focus is on ensuring comfort, safety, and efficiency for every resident through innovation and reliable service.

Position:
 IT Technician

Location:
 Jubail, Saudi Arabia

Type:
 Full-Time

About the Role

We are looking for a motivated and detail-oriented IT Technician
 to support our 
IT Engineer
 in managing and maintaining all technology systems across Saken's residential compounds. The role involves hands-on technical support, system monitoring, and assisting in implementing smart technologies that enhance connectivity and operational efficiency.

Key Responsibilities

  • Assist the 
    IT Engineer
     in installing, maintaining, and troubleshooting 
    servers, routers, switches, and network systems
    .
  • Support residents and staff with 
    hardware, software, and connectivity issues
    .
  • Perform 
    regular system checks, updates, and preventive maintenance
    .
  • Monitor and maintain 
    CCTV, access control, intercom, and smart gate systems
     across compounds.
  • Ensure consistent and reliable 
    Wi-Fi and internet performance
     in residential and operational areas.
  • Provide support for 
    POS systems, printers, and F&B technology
     within the compounds.
  • Document all IT activities, asset movements, and incident reports.
  • Collaborate with the IT Engineer on system upgrades, integrations, and digital transformation projects.
  • Follow IT security protocols to protect company and resident data.

Qualifications

  • Diploma or Technical Certificate in 
    Information Technology, Computer Systems, or Networking
    .
  • 2–4 years of experience in 
    IT support or technical maintenance
    , preferably within compounds, hospitality, or facility management.
  • Knowledge of 
    LAN/WAN, routers, switches, and basic server administration
    .
  • Experience with 
    CCTV, access control, and network-based systems
     is a plus.
  • Strong troubleshooting, communication, and teamwork skills.
  • Ability to manage multiple tasks and work under the supervision of the IT Engineer.

Why Join Saken?

  • At Saken, you'll join a growing organization that integrates technology with lifestyle. Working alongside our IT Engineer, you'll help maintain the backbone of our smart compound systems, ensuring reliable and secure connectivity for all residents and staff.

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