Recreation Supervisor

2 days ago

Jeddah, Makkah Province, Saudi Arabia The First Collection Full time
Job Description

Job Summary:

As a Recreation Supervisor, you will assist in managing the operations of the entertainment, sports, pool & beach to deliver an excellent Guest and Member experience. Specifically, you will be responsible for performing the following tasks to the highest standards:

Roles and responsibilities:

  • Create recreational activity agendas and advertisements.
  • Conduct inventory of supplies, materials, and equipment and inform incharge of low supply items.
  • Encourage and schedule guests to participate in recreation activities.
  • Promote a fun and relaxing atmosphere for guests.
  • Provide information to guests about available recreation facilities and activities.
  • Promote the rules and regulations of the recreation facility intended for the safety and welfare of guests and members.
  • Observe activity in the recreational facility and respond appropriately in accordance with local operating procedure in the event of an emergency.
  • Be aware of possible situations where guests are not able to safely participate in an activity and inform supervisor/manager.
  • Aid injured guests until the arrival of emergency medical services. Clean and maintain recreational equipment and supplies.
  • Assist management in training, motivating, and coaching employees; serve as a role model.
  • Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.
  • Follow company policies and procedures; ensure uniform and personal appearance is clean and professional; maintain confidentiality of proprietary information; protect company assets.
  • Anticipate and address guests' service needs.
  • Speak with others using clear and professional language; answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others.
  • Process orders or transactions from customers and collect payment as necessary.
  • Ensure adherence to quality expectations and standards; identify, recommend, and implement new ways to increase organizational quality.
  • Read and visually verify information in a variety of formats (e.g., small print). Visually inspect tools, equipment, or machines (e.g., to identify defects).
  • Enter and locate work-related information using computers and/or point of sale systems.
  • Perform other reasonable job duties as requested such as coordinating houskeeping and lifeguards. 
Desired Skill & Expertise
  • Atleast 2+ years of experience in a management and/or supervisory role within the leisure sector.
  • Ability to meet financial targets.
  • Ability to work under pressure.
  • Strong organizational skills.
  • Excellent communication and interpersonal skills.
  • Willingness to develop team members and self.
  • Flexibility to respond to a range of different work situations.
  • Ability to work on your own or in teams.

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