Facility Management Consultant

Facility Management Consultant
Impact a better future

Advertisement closing date: 31/12/2025

+impact, Serco's advisory business, specialises in operational transformation and advisory services for government, critical national infrastructure, and regulated business.

We bring real-world front-line operating experience and practical insights drawn from successfully delivering the most complex contracts and service solutions around the world. 

We help our customers set-up and transform their operations by optimising efficiency, improving the service experience and attaining best in class safety and environmental performance. Our practice areas include organisation resilience, experience design, operational and digital transformation, asset & facilities management, HSQ and sustainability.

Our work ensures a positive impact where it matters most.

We're different because we do.

  
Your Opportunity  

Serco #plusimpact is currently talent pooling for upcoming opportunities. Join our talent pool for consideration in future roles within our organization. 

Key Accountabilities

Lead the development, global best practice benchmarking and production of facility management procedures and standards as well as scope of works, specifications in terms of both hard and soft servicesEngage and maintain close working relationships within the client in order to optimize O&M best practicesAssisting the Serco's Consultancy team with their implementation by providing understanding of the desired standards as SME on O&M elements such as:

• Post Maintenance Testing (including routine acceptance criteria).
• System-Engineering Programmes over critical systems life cycles.
• Equipment/ Tool Control (including control, use, storage, scheduling and safety), and Measuring and Test Equipment (M&TE)
• Configuration Management (including a change control process).
• Standardized Grounds and Landscaping schedules and templates.
• Facility Management (FM), that address facility safety, surveillances and inspections, seasonal planning and customer service.
• Emergency Management, that address preparedness, drills and action plans for emergencies.
• Space, Energy, and Cleaning Management.
• Procurement processes for goods and services in support of O&M.
• Develop, review and amend procedures and processes, including:
  
• • Health and safety
  • Environmental
  • Waste management
  • Quality assurance
  • Continuous improvement
  • Establish a detailed and comprehensive SoW and specifications for all client's existing community services in-line with international best practices
  • Review, develop, consolidate and optimise the SoW of all client's existing community services contracts aligned with international standards and the local market
  • Provide tendering documents that are specific to the facilities of the client in so far as strategy, design and technical details and operating procedures manual and FM Strategy

  Specific Requirements

• 12-15 years minimum experience in related field on national / international major initiatives and developments.
• Expert in development and implementation of best practice standards and processes.
• Extensive experience of working internationally (preference for Middle East / KSA).
• Excellent verbal and written communication skills.
• A proven track record of instituting continuous improvement and change management
• Previous Consulting/ Advisory experience preferred 

Join Us 

At Serco, we believe there is a place here for everyone. A place where you can bring your authentic self to work every day. Our workplace culture is one that embraces diversity and fosters equity, respect, and belonging for every individual. We are committed to equal employment opportunities and creating an inclusive environment that proudly celebrates the perspectives and backgrounds that each of our employees bring to work every day. 

Join Serco and be part of a values-driven organization that invests in the development and well-being of its employees and offers a rewarding and fulfilling career. 

Serco is committed to Equal Employment Opportunities and is committed to ensuring the safety of all of its employees through its Zero Harm initiative. Please visit  for more information.

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