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Sales Coordinator

3 hours ago

Riyadh, Ar Riyāḑ, Saudi Arabia MEMF Electrical Industries Co Full time

About MEMF Electrical Industries Co.

MEMF Electrical Industries Co. is the industrial arm of KFB Holding Group, supporting Saudi Arabia's power infrastructure with locally engineered and high-quality electrical products.

We operate advanced manufacturing facilities in Riyadh, producing a wide range of solutions for utility and industrial customers, including:

  • Smart energy meters
  • Circuit breakers (MCB / MCCB / ACB)
  • LV & MV instrument transformers
  • LV & MV switchgear solutions (up to 36 kV)
  • Distribution & power transformers (up to 10 MVA)
  • FRP meter boxes & feeder pillars

Our products are internationally type-tested and backed by strong engineering expertise and certified quality systems (ISO 9001 & ISO

Key Responsibilities:

  • Coordinate with the sales team to prepare prequalification documents, technical/commercial submittals, and customer quotations.
  • Communicate with planning, production, and logistics teams to ensure smooth order processing and on-time delivery.
  • Generate order confirmations, shipping documents, and assist in export shipment coordination.
  • Maintain accurate sales records in the ERP system and ensure all updates reflect the current order status.
  • Provide backup support to the sales team during absences by communicating with customers on order status, delivery schedules, and payment follow-ups.
  • Handle warranty claims, service requests, and coordinate with internal departments for resolution.
  • Prepare and submit monthly sales reports and assist the Sales Manager in tracking sales KPIs for internal reviews and external audits.
  • Ensure all sales-related documentation complies with company policies and audit standards.

Qualifications:

  • Bachelor's degree in Business Administration, Sales, Marketing, or a related field.
  • 2–5 years of experience in sales coordination.
  • Proficient in ERP systems for sales and order processing (e.g., Microsoft Dynamics 365).
  • Good knowledge of sales documentation, logistics coordination, and shipping processes.
  • Strong MS Office skills, especially in Excel, for preparing sales reports and data tracking.
  • Strong coordination and organizational skills.
  • Excellent communication skills (written and verbal) for internal and customer-facing interactions.
  • Detail-oriented with a high level of accuracy in documentation.
  • Ability to multi-task and work under pressure to meet tight deadlines.
  • Reliable team player with a proactive and problem-solving attitude.