Customer Service Specialist
6 days ago
We are looking for a dedicated and professional
Customer Service Specialist
to join our team and provide an outstanding customer experience. The ideal candidate will be responsible for handling customer inquiries, resolving issues effectively, and ensuring high levels of customer satisfaction.
Key Responsibilities:
- Manage customer inquiries through phone, email, whatsapp.
- Resolve complaints and provide appropriate solutions in a timely manner.
- Follow up with customers to ensure their issues are fully resolved.
- Coordinate with internal teams to improve processes and customer experience.
- Maintain accurate records of customer interactions in CRM systems.
- Provide product/service information clearly and professionally.
- Contribute to achieving customer service KPIs and targets.
Qualifications & Requirements:
- 3+ years of experience in customer service, preferably in e-commerce or retail.
- Strong communication and problem-solving skills.
- Ability to handle multiple tasks under pressure.
- Proficiency in Microsoft Office and customer service software/CRM systems.
- Fluency in both Arabic and English (written and spoken)
-
Customer Service Specialist
2 hours ago
Jeddah, Makkah Province, Saudi Arabia Ghithaa | غِذاء Full timeJob Title:Customer Service RepresentativeLocation:Jeddah, Saudi ArabiaEmployment Type:Full-timeJob Description:We are looking for a proactive and customer-oriented representative to join our team. The ideal candidate will be responsible for providing excellent customer service and ensuring customer satisfaction through prompt and professional communication...
-
Customer Success Specialist
2 days ago
Jeddah, Makkah Province, Saudi Arabia 1Pass Full time $35,000 - $70,000 per yearAbout The Role:We are hiring aCustomer Success Specialistto join our team in Jeddah. This role is ideal for candidates with strong communication skills who can handle customer inquiries professionally across phone, email, and written digital channels. The position also includes supporting phone-based sales by converting customer inquiries into clear sales...
-
Customer Service Representative
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Reza Investment Company Ltd. Full time 30,000 - 60,000 per yearRezaInvestment Company Ltd., a subsidiary of the Alireza family in Saudi Arabia, is a diversified conglomerate with market-leading positions in trading, manufacturing, and service industries. With 20+ market-leading business in manufacturing, advertising, food, and logistics.RezaInvestment is a key player in the Middle East/North Africa (MENA) region....
-
Customer Service Agent
2 hours ago
Jeddah, Makkah Province, Saudi Arabia SGS - Saudi Ground Services Full timeJOB DESCRIPTIONROLE PURPOSETo provide all necessary help and support to passengers as required by customers which may include check in, baggage processing, boarding of flights,, greeting arriving passengers, handling of VIPs, provide special passenger assistance, handle customer complaints to achieve customers satisfaction.ROLES &...
-
Customer Service Representative
2 days ago
Jeddah, Makkah Province, Saudi Arabia Cenomi Centers Full time 25,000 - 60,000 per yearWe are seeking motivated and customer-focused individuals to join our team asCustomer Service Representativesthrough theTamheer Program. In this role, you will serve as the first point of contact for visitors at CENOMI Centers malls inJeddah and Makkah, ensuring an exceptional guest experience and providing support with inquiries, services, and mall...
-
Customer Experience Specialist, Sales
2 hours ago
Jeddah, Makkah Province, Saudi Arabia Tesla Full timeWhat To ExpectAs a Sales Customer Experience Specialist at Tesla, you will be the face of our brand, responsible for engaging with potential customers, capturing leads, and guiding them through a seamless sales journey. As a crucial member of our dynamic team, you will play a pivotal role in shaping the success of our business by creating meaningful...
-
Customer Services Regional Manager
2 hours ago
Jeddah, Makkah Province, Saudi Arabia International Water Distribution Co. (Tawzea) Full timeResponsibilities:• Assists with budget preparation for the Customer Service department and manages the assigned budget.• Assists with drafting, implementing, and executing policies and procedures to facilitate a quality customer service experience.• Monitors performance metrics for customer service representatives and supervisors and prepares monthly...
-
Customer Service Support Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Karzoun Chat Full time 30,000 - 60,000 per yearCompany DescriptionKarzoun Media Marketing And Digital Services LLC is a tech and marketing company founded by Muhammad Karzoun in 2019. As a Meta business partner and WhatsApp business solution provider, Karzoun merges commercial experience with technology to create marketing tech products and support e-commerce in the Arab world. With four successful...
-
IT Services and Infrastructure Specialist
2 hours ago
Jeddah, Makkah Province, Saudi Arabia Talent BluePrint Full timePosition: IT Services and Infrastructure SpecialistLocation: Jeddah, Saudi Arabia, In-officeRole Overview: We are seeking an experienced IT Services and Infrastructure Specialist to contribute to the successful delivery of tournament activities for a major international football tournament taking place in Saudi Arabia. This role requires a proactive, highly...
-
Planning and Customer Services Manager
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia Abdul Latif Jameel Full time 40,000 - 80,000 per yearWho we are?Abdul Latif Jameel is a diversified business of independent entities that include automotive distribution, auto parts manufacturing, financial services, renewable energy, environmental services, health, land and real estate development, logistics, electronics retailing and media services.Established in 1945 Abdul Latif Jameel has dual headquarters...