Credit Controller

Certified as a Top Employer; KONE is dedicated to a better world of work and exhibits this through excellent people practices. We are committed to fostering a great work culture and inspiring the highest standards of quality and efficiency putting our people first and creating a workplace that nurtures collaboration, diversity, growth and wellbeing. 

It's time to make a move. Join our flow. 

We are looking for an energetic and enthusiastic Credit Control to be based in Riyadh, Saudi Arabia who can acceptably level of risk is maintained, repayments are made on time, losses are kept to a minimum and arrears are economically collected.

What will you do?

Business Partnering:

• Participates in selected business meetings to build detailed understanding of unit business performance and related topics.
•  Provides credit management expertise as needed.
• Ensures completeness and accuracy of the collection strategy and dispute management routing for relevant business lines and units.

Invoicing, Credit management collections, and Cash application:

• Approving new account, order, and contract applications according to credit policies.
• Develop, support, and maintain the collection strategy and the dispute management routing, ensuring FL wide fit, training the relevant teams in FL
• Resolving and supporting FL in complicated collection cases
• Review and assess query & dispute root cause analysis and agree corrective actions from end-to-end perspective and in cooperation with BPO partner
• Responsible for customer invoicing, credit request, cancellation and rebill processes from end-to-end perspective
• Coordinates with CS&A and inbound teams to ensure that inbound customer calling activities related to collections are appropriately managed.
• Responsible for end-to-end cash application process.
•  Manage finance operations partners collaboration for credit management, collection, and dispute management processes.
• Lead a team of Credit Controllers and/or Collection Specialists (where the role remains in FL) to execute their role in line with the global process to manage collections and disputes
• Where appropriate perform Collection Specialist activities for large and key accounts or for a specific business area based on complexities and needs of the unit.

Are you the one?

• Minimum 10 years of experience in Accounting, Financial and Credit controlling.
• Bachelor degree in Finance, Accounting or Business Administration.
• Any similar industry is preferable, HVAC, Construction or any heavy industry.
• Very good managerial and analytical skills
• Presentable with good communication skills, willing to deal with different stakeholders internally and externally.
• Manage month end closing, financial planning and analysis.
• Highly motivated, goal oriented, diligent, organized self-starter
• Data analysis: Strong skills in Microsoft Office tools like Microsoft Excel for analyzing financial data, generating reports, and identifying trends or patterns in customer payment behavior.
• Legal and regulatory knowledge: Familiarity with relevant laws and regulations related to credit control, debt collection, and consumer protection to ensure compliance and avoid legal issues.
• Fluency in Arabic & English is a must.
• Experience in SAP is preferable
• CMA certificate is a plus.

What do we offer?

• Great dynamic team promoting a collaborative environment.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• Engaging job with position description and clear targets.
• Regular feedback through performance discussions.
• Opportunities for individual development.
• Mentoring and coaching programs.
• Flexibility, trust, and respect.
• Value-based culture, behaviors, and ethics.
• Sustainability and innovation.
• Working for a successful organization.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

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