Account Manager

3 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia Swiss Hospitality Full time 60,000 - 120,000 per year
Company Description
  • ABOUT US: Swiss Hospitality Company is a professional consulting and development company on a mission, to upgrade the service quality within the hospitality and tourism industry in Saudi Arabia through its offerings.

     
  • OUR VISION: Becoming the leading force for change and development in the Hospitality industry from the private sector in Saudi Arabia.

     
  • OUR MISSION: Revolutionise the Hospitality industry in Saudi Arabia and enable Saudi calibers by adopting Swiss standards, international best-practices and integrating fine Saudi Hospitality values.
Job Description

Key responsibilities include:

  • Provide market intelligence on customers, competitors and significant factors affecting markets to influence short and long-term business objectives and to support decision making.
  • Acquire new and retain existing customers through improved customer satisfaction, staying close to the customer, anticipating and closing off potential problems and being a trusted point of contact
  • Design and execution of a sales and marketing strategy for the portfolio
  • Drive growth in a focused and targeted manner to achieve the business goals, including Revenue and Gross Margin
  • Establish differentiation from competitors to grow market share
  • Proving strategic Supply Chain solutions
  • Account management and revenue growth
Qualifications

To be successful in this role, you will need:

  • Strong understanding of business development, including management of major bids and contracts.
  • Human Capital Development exposure and experience.
  • Hospitality exposure and experience.
  • Good working knowledge of sales force operations and sales processes for contracting business.
  • Understanding of key business drivers, industry / market conditions and commercial modelling.
  • Good understanding of continuous improvement and customer value propositions.
  • Strong relationship management, negotiation and problem-solving skills.
  • Excellent verbal/written communication skills across a wide variety of audiences; ability to craft and deliver nuanced messages.

This is a key customer facing role, travel to client sites will be required based on business needs.

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