Government Relations Supervisor

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:
Steps from the Prophet's Mosque, our Hotel will offer luxury accommodation for the city's 1.5 million annual visitors. The new-build hotel will be located at the heart of Madinah and steps from one of the most historic and significant sites in the region: Al-Masjid an-Nabawi, also known as the Prophet's Mosque. Madinah is also home to the Quba Mosque, which is regarded as the oldest mosque in the world.

About The Role
We are seeking a highly motivated and organized
Government Relation Supervisor
to oversee and support the daily operations of the People & Culture department at Four Seasons Hotel Madinah. Reporting to the Assistant Director of People & Culture, you will play a key role in supporting the execution of P&C functions, including government platforms, licenses, recruitment, and employee relations. Your efforts will be essential in maintaining a positive workplace culture and ensuring smooth HR operations across the hotel.

What You Will Do

• Supervise day-to-day Government Relations operations, ensuring smooth processing of all employee and hotel-related government transactions.
• Manage visas, work permits, Iqama issuance/renewals, sponsorship transfers, and exit/re-entry visas in compliance with Saudi labor laws and Four Seasons standards.
• Liaise with government authorities—including Jawazat, MHRSD, MOFA, GOSI, Labor Office, and Municipality—to follow up and resolve pending matters.
• Conduct field visits when needed to finalize approvals, complete inspections, or follow up on urgent government requirements.
• Ensure accuracy and compliance across all digital government platforms, including Qiwa, Muqeem, Absher, GOSI, Mudad, MOFA, Baladi, and HRDF, MOT.
• Support employee onboarding through governmental processes such as medical tests, biometrics, and issuance of legal documents.
• Maintain updated and organized records of employee files, permits, licenses, and official correspondence.
• Prepare GR reports and monitor key compliance metrics such as Saudization ratios, visa status, and renewal deadlines.
• Coordinate government inspections, hotel license renewals, municipality documentation, and classification requirements.
• Assist departments by providing accurate guidance on government procedures, timelines, and required documentation.

What You Bring

• Bachelor's degree or diploma in Business Administration, Public Administration, Law, or related field.
• Proven experience in Government Relations in Saudi Arabia, preferably within hospitality, with supervisory background.
• Strong knowledge of Saudi labor law, GOSI, visa regulations, and Saudization requirements.
• Excellent communication and relationship-building skills with government authorities.
• Ability to manage multiple priorities, work under pressure, and meet strict deadlines.
• Proficiency in Microsoft Office Suite and strong working knowledge of Saudi government platforms (Qiwa, Muqeem, Absher, GOSI, Mudad, MOFA, Baladi, HRDF, MOT).
• Strong proficiency in English.

What We Offer

• Competitive salary in a tax-free environment.
• Housing and transportation allowances.
• 30 days of vacation plus public holidays.
• Complimentary meals and uniform cleaning.
• Medical and life insurance.
• Employee Assistance Program and worldwide complimentary room nights.
• Opportunities for growth and development.

Schedule & Hours
This is a full-time role.

Localization
Supporting the Saudi nationalization scheme, we are looking forward to connecting with Saudi nationals who have a passion for sales and business development.